Your customers want to speak with you. Are you listening?
Drumbi lifts the barriers of communication between you and your customers. It provides an efficient environment where your customers will receive the highest levels of satisfaction while significantly reducing your operating costs.
At its core, Drumbi provides a platform for predictive, multichannel communications between consumers and businesses. It empowers consumers to select how they want to communicate, personalizes the experience for them, and saves them valuable time.
Drumbi supports phone calls, SMS, website interaction, and iOS/Android apps. The solutions work seamlessly with existing enterprise technology, and drive greater self-service adoption for consumers.
- Company Name:Drumbi
(View Trends)
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Headquarters: (View Map)Irvine, CA, United States
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10 - 50 employees
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Desktop Display, Mobile Display, Email, Social
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CPM
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Web Publisher
- Headline:Publisher: A Voice Experience Built for Support
- Key DifferentiatorDrumbi is a collective of business, design and technology focused people working to transform the way we communicate. At our core, we believe that mobile devices, smartphones, mobile web, social media and location-based interactions have created a new metaphor for communications. We are passionate about building products that delight users and address consumer and business pain points. Our team is backed by experienced investors and advisors, and we are fortunate to have great customers and business partners as part of our journey. What we believe The consumer’s experience comes first. Build solutions to delight them. We aspire to be a business partner to our customers, not just a vendor. We can create opportunities for many in the ecosystem, through open systems, open source, open protocols, and active community advocacy. We maintain the highest level of work ethics and standards, and keep them consistent at all levels of the organization, including our customers, investors and business partners. Lead by example, not just words. Be aware of others, within the organization and throughout the communities we live and work in. Compensation is based on merit, dedication and performance, and is tied to the performance of the company. We encourage open communications at all levels of the organization. Our people are empowered to do what is right, and act as stewards of the company. We reward and appreciate agility and innovation over adherence to process.
- 22371213 Global Rank
- 110771
- 62 Estimated Visits
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Direct100.00%
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Mail0.00%
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Search0.00%
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Social0.00%
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Display0.00%
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Referrals0.00%
- United Kingdom 46.8%
- Turkey 12.9%
- India 5.2%
- Iran 0.6%
- Industrial Goods and Services
- Process Equipment
- 0 SDKs
- 0 Total reviews
- App Url: https://itunes.apple.com/app/drumbi-corporation/id616373851
- App Support: http://www.drumbi.com
- Genre: Business
- Bundle ID: com.drumbi.demo.liveops
- App Size: 338 K
- Version: 1.0.0
- Release Date: March 25th, 2013
Description:
The LiveOps Mobile App gives you instant access to LiveOps product and services information. The app features Drumbi's multi-channel, mobile-optimized "Contact Us" capability, fully integrated with the LiveOps Engage Agent Application.
Key features:
• visual IVR, to select the department you need to contact
• multi-channel contact, to select between voice, SMS, email, Facebook and Twitter as your communication options
• Engage integration, so that agents can connect with customers in a personalized manner, and move from one channel to another without losing any context
They are headquartered at Irvine, CA, United States, and have 1 advertising & marketing contacts listed on Kochava.
Drumbi works with Advertising technology companies such as Atlas, ReTargeter, AppNexus, DoubleClick.Net, Facebook Exchange FBX, AppNexus Segment Pixel.