Airbnb
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world „ online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, SÜo Paolo, Sydney, and Singapore.
Internet
1,000 - 5,000
San Francisco, CA, United States
About

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world „ online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.

No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, SÜo Paolo, Sydney, and Singapore.

Site Traffic
  • 215 Global Rank
  • 76
    United States
  • 98.3 M Estimated Visits
Traffic Sources
  • Direct
    66.64%
  • Search
    28.06%
  • Social
    2.13%
  • Referrals
    1.72%
  • Mail
    1.25%
  • Display
    0.20%
Geography Breakdown
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Alexa Traffic Data
Global Rank 210
404
United States Rank 70
92
United States Page Views 77.8%
21.1%
Top Countries
Top Search Keywords
  • Chains
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 4.74 Avg. Rating
  • 30.3 K Total reviews
  • App Url: https://itunes.apple.com/app/airbnb/id401626263
  • App Support: https://airbnb.com/help
  • Genre: Travel
  • Bundle ID: com.airbnb.app
  • App Size: 217 M
  • Version: 21.22
  • Release Date: November 10th, 2010
  • Update Date: June 10th, 2021

Description:

Every day, millions of Airbnb Hosts connect curious people to an endlessly interesting world.

Guests can discover the perfect place to stay for every getaway and explore new experiences while traveling, or online. Hosts can list their extra space, receive hosting tips and support, and earn money while creating memorable moments for guests.

FIND THE PERFECT PLACE TO STAY
Choose from millions of unique, one of a kind places to stay —near or far—in many countries around the world. Find everything from a lakeside cabin to a secluded beach house or an apartment in the heart of a city. Browse through listings of places you’d love to live, work, or just relax, and book your stay directly in the app or save it to your wishlist for future travel.

DISCOVER THINGS TO DO WHEREVER YOU ARE
Find unique Airbnb Experiences to do on your travels -- or even right in your hometown -- led by local Hosts across the globe. From exciting and educational guided tours to delicious cooking and dining experiences, local Hosts are eager to open their world to you. Browse and book Airbnb Experiences based on your destination, or save your favorites to your wishlist and share them with the people you’re traveling with.

EXPERIENCE SOMETHING NEW—WITHOUT LEAVING YOUR HOME
Online Experiences let you explore the world through activities led by one-of-a-kind Hosts from the comfort of your own home. Learn something new just for yourself, book a private group to bring your loved ones together even when you can’t be together, or tour the world and meet new people right from home. Find things to do online for any age or interest, book, save, or share your favorite ones—all with the Airbnb app.

CONNECT WITH LOCAL HOSTS
Feel at home, no matter where you are. The Airbnb app allows guests and Hosts to stay in touch, receive up-to-the-minute information about their bookings, and make the most of their trip by getting the best info on everything local that only expert Hosts would know.

SHARE YOUR WORLD AS A HOST
Join the millions who host every day to connect with people and share your world. Earn extra income for life’s extras by opening your world through hosting. List your space directly from the Airbnb app, then receive personalized tips and insights from the Airbnb team to continuously improve your listing.

MOMENTS THAT MATTER, MADE POSSIBLE BY HOSTS
Escape the hustle of everyday life with the people you love. Learn something new about a culture that’s interested you for years. Spend time with old friends—or make new ones—over a shared interest. The Airbnb app opens up a world of magical moments, made possible by Hosts.

Guests can use the Airbnb app to:
• Book vacation rentals and experiences made possible by hosts for your next solo journey, family vacation, or business trip
• Search for last minute stays or longer host-managed rentals
• Save your favorite homes, things to do, and places—and add invited friends or family to planned vacations
• Add experiences and events to your itinerary
• Message your host for directions, assistance, and helpful tips

Hosts can take advantage of the Airbnb app to:
• Share your extra home space through the vacation rental platform or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations

Daily Downloads Nov 01 - 30, 2024

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alskfnionwbuc

Jun 02, 2021

Customer service is absolutely horrible

If you have any issues they pass you around for 3 days and then simply email you back saying they can’t help you. They don’t say why and what all you could do to follow up or anything. Then when you call to ask, they say sorry we will call you and never do and the cycle repeats.

Brian and Peter

Jun 02, 2021

Airbnb had terrible customer service.

Airbnb had a terrible customer service. They ask me to leave in the middle of my stay. But saying it due to privacy reason they cannot tell me the reason. But the house is great and the host is a super host with great review. And Airbnb said will compensate for hotel fee with about $200 which is impossible to find since today is holiday. Plus, we are 2 families with 8 people. When I keep asking the customer service to tell me reason and reasonable compensation (at least find me a similar size with similar location house), or I won’t leave. Then hang up on me. What the...

Amy BF

Jun 02, 2021

Nightly rates mean nothing

The cost and functionality of this app has become completely useless. The nightly rate is just some arbitrary number, when hosts can just tack on hundreds of dollars worth of various fees. At the end of the day, I can get three rooms at a Hilton for cheaper then an average house rental on here. What on earth is an “owners fee” anyway. I mean really. How can you claim something has a nightly rate if it’s no where near the actual nightly rate. Don’t waste your time.

aSWdev

Jun 02, 2021

Terrible customer service, good hosts

This is specifically about the Airbnb iOS app and Airbnb’s terrible customer service. My hosts have been excellent and I’ve been happy with the places I’ve stayed. I spent 30 mins on the chat with “Carlos” from Airbnb support. I explain a bug in the app where I could not switch payment types for 3 days. I’m a software engineer and I know what a bug looks like. I was trying to help. After patiently explaining the problem for half an hour, I’m told there are no other reports of this problem and to make a second report on the Airbnb website. Why did I just spend 30 mins talking to support if they won’t even make a report of the situation? What a waste of time. I will think hard about using this service in the future which is unfortunate because I’ve liked the places I’ve stayed.

等候鸟飞回来

Jun 02, 2021

成为管家体验极差,客服一周都未解决问题

本人5月22日向客户反映成为管家过程中,无法收到确认邮件的问题。目前仍无法成为房源管家(其余咨询、提醒邮件使用均正常),客服给予的回答是让我升级客户端处理,并表示后台技术人员查询确实已经发送了邮件。 本人声明从未收到任何一封确认成为管家的邮件,但莫名其妙成为了两家房源的管家?爱彼迎内部流程混乱,这种小问题一周多的时间无法解决,并于今天5月2日给我发消息称问题已解决。 寄人篱下,申诉难!只能通过给差评,让大家知道爱彼迎有多差!虽然我这次申诉不涉及到任何金钱问题,但是下次您使用爱彼迎App,如果遇到相关金钱问题,我相信客服同样也是不作为,拖时间!最后提醒:使用爱彼迎请三思!

Alinff

Jun 02, 2021

non funziona

non consente ripristinare la password. niente ritorniamo a al amico booking
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Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
  • Native
    0.93%
  • Standard
    97.38%
  • Direct
    1.69%
Ads Seen Recently
13,030
Longest Running Ad
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Airbnb receives up to 115M pageviews per day, in countries such as India, Indonesia, Egypt, Thailand, Turkey, Malaysia, Israel, Philippines, Spain, Pakistan, United States, Saudi Arabia, Nigeria, France, Colombia, South Korea, Brazil, Italy, Dominican Republic, Greece, Mexico, Qatar, Netherlands, Canada, Japan, China, Germany.

They are headquartered at San Francisco, CA, United States, and have 43 advertising & marketing contacts listed on Kochava. Airbnb works with Advertising technology companies such as DoubleClick.Net, Google Adsense, Facebook Custom Audiences, Criteo, DoubleClick Bid Manager, Criteo OneTag, Atlas, Pubmatic, Rubicon Project, Google Remarketing, AppNexus, Ads.txt, Twitter Ads, Amazon Ad System, Amazon Associates, Openads/OpenX, Index Exchange, Right Media, Improve Digital, Sojern, Appier, Flashtalking, Google Floodlight Counter, Google Floodlight Sales, Snap Pixel, ExactTarget, Microsoft Advertising, comScore Activation, Roku.