A global leader in IT service management and IT asset management, Cherwell empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell¬ Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value, infinite flexibility, and frictionless upgrades every time„at a fraction of the cost and complexity of legacy solutions. Because of CherwellÍs focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend Cherwell to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.
- Company Name:Cherwell Software
(View Trends)
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Headquarters: (View Map)Colorado Springs, CO, United States
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Computer Software
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500 - 1,000 employees
- 441528 Global Rank
- 150601 United States
- 134 K Estimated Visits
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Search71.42%
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Direct25.15%
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Referrals3.07%
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Social0.35%
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Display0.00%
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Mail0.00%
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51.39%
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7.31%
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3.71%
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3.17%
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3.11%
- India 28.7%
- United States 10.6%
- Customer Management
- Industry Analysts
- 10 SDKs
- 2.81 Avg. Rating
- 13 Total reviews
- App Url: https://itunes.apple.com/app/cherwell-software-inc-/id336979109
- App Support: http://www.cherwellsupport.com
- Genre: Business
- Bundle ID: com.CherwellSoftware.iCherwell
- App Size: 75.1 M
- Version: 2.0.7
- Release Date: November 17th, 2009
- Update Date: August 31st, 2016
Description:
Cherwell Mobile provides secure access to your Cherwell Service Management ITSM Software data while on-the-go, enabling real-time access to business-critical information directly from your iPad, iPhone or iPod touch:
Please Note: This application is a client for a full Cherwell Service Management implementation (on-premise or SaaS - version 4.60b or better). It is not a stand-alone application. Also note that feature availability depends on your currently installed version of Cherwell Service Management - see "What's New" description. Please don't download it if you do not use Cherwell Service Management!
* View and act upon key organizational data such as Approvals, Change Requests, Incidents/Service Requests, Opportunities and more - including any custom Cherwell Business Object created
* Log activities such as service calls and incoming conversations against existing items
* Use Dashboards for updates and metrics on your business-critical information
* View and act upon incoming Alerts in real-time
Executives: Spend more time working on what matters - strategy and your company's future! Get real-time alerts, view metrics and dashboard charts, approve or deny incoming Approval requests - whether you are at the airport or in the boardroom, finally, a system that helps you manage by exception.
Supervisors: Keep a high-level view of what your staff is doing, without being tied to your office desk. Get real-time alerts, analyze your employees' performance with metrics and dashboard charts, drill down to individual records for Escalations and use Actions to easily act upon records without a ton of typing.
Sales Professionals: Today's selling environment demands the most relevant and current information at your fingertips. Drill down into your Opportunities, Convert Leads, make quick updates to your Account Records without having to boot up your laptop, track your results with dashboards and even call your prospects right from the application (if device supports phone calls).
Field Service: Taking care of your "paperwork" while actually on location in the field saves you a ton of time later in the day, or worse - at the end of the week. In addition, seeing your tasks in one place, in real-time, allows you to optimize the order in which you handle them. Besides having access to Dashboards and Search lists, definable Actions mean less typing and more time doing what you love to do....solve problems!
Universities: Imagine your campus serviced by field service technicians who are connected by iPod touch devices enabled with Cherwell Mobile and you have a low-cost, wi-fi connected, real time workforce able to interact with and keep your data current.
Additional Features:
* Actions feature uses Cherwell One-Step Actions to act on or update Cherwell records with easy, pre-defined entries to save on typing
* Phone integration, dial direct from the Cherwell record
* Customize the UI to organize the data most important to you
Requirements:
* Compatible with iPad, iPhone and iPod touch
* An on-premise Cherwell Service Management version 4.60b (or better) with web services installed
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* A current and active Cherwell-on-Demand SaaS subscription (version 4.60b or better)
Sort by
JeremyMarti
mrsgtrz
Far from useful
Chuck_brown
Crashes Often. Please Fix!!!
Vttango
Never work!!!
XXAndrew PXX
Update reset my setup
Trizzler😀
Pretty bad
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Native0.00%
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Standard100.00%
They are headquartered at Colorado Springs, CO, United States, and have advertising & marketing contacts listed on Kochava. Cherwell Software works with Advertising technology companies such as Turn, The Trade Desk, AOL-Time Warner Online Advertising, AppNexus, BlueKai, DoubleClick.Net, Atlas, Chango, DemDex, Resonate Insights, Dstillery, AdRoll, Twitter Ads, Facebook Exchange FBX, Openads/OpenX, Yahoo Small Business, AppNexus Segment Pixel, IponWeb BidSwitch, Bizo, Rubicon Project, Index Exchange, Facebook Custom Audiences, LinkedIn Ads, Pubmatic, DoubleClick Bid Manager, Adstir, Google Adsense, Google Adsense Asynchronous, Google Remarketing, Beeswax, Neustar AdAdvisor, Google Floodlight Counter, Adobe Audience Manager, Microsoft Advertising.
Beyond awful