Coldwater Creek is a leading specialty direct retailer of womenÍs apparel, jewelry and accessories. Company Overview In 2014 Coldwater Creek was purchased by a company that values the brand's rich heritage, upbeat vibe, and amazingly loyal customers. We're all about fresh starts and exciting new beginnings, so with our entrepreneurial spirit intact we launched Coldwater Creek Direct in November 2014, a new start up with a new website, a new look, and a new commitment to recreating the level of style, fashion, quality, and amazing experience Coldwater Creek was famous for. We took inspiration from all that was great about the brand at its best, and started a whole new Coldwater Creek from there. Three things that make The Creek Unique: 1. We Stand for Fashion that Fits Real Life: Our goal is to help women be on trend while still looking like their amazing selves. We do this by curating key trends and translating them into feminine fashion that works in real life. We also update the best of the brand; reinvigorate trusted favorites like cozy sweaters, genius jeans, and perfect Ponte pants; and add surprising details that elevate the every day. 2. Our Fashion is made to last the Journey (and Beyond): Coldwater Creek is synonymous with good quality and has been since day one. It's a real difference that sets us apart. We don't scrimp on fabrics and it really shows in our clothes. They look better, feel better, and don't fall apart. 3. Your Satisfaction Matters: Coldwater Creek was built on great customer service, and we're committed to bringing it back. On our new packing slip it says, Your Satisfaction Matters", and this is the mantra we live by. We want to give customers a great experience at every touch point, so we began by streamlining our return policy. We accept returns and exchanges of unworn, unwashed or defective merchandise. No ands, ifs, or buts."