Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
- Company Name:Dispatch
(View Trends)
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Headquarters: (View Map)Boston, MA, United States
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Internet
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50 - 200 employees
- 62067 Global Rank
- 11312 United States
- 781 K Estimated Visits
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Direct98.29%
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Search1.17%
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Referrals0.47%
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Social0.06%
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Display0.00%
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Mail0.00%
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98.68%
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0.25%
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0.20%
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0.10%
- 46 SDKs
- 2.47 Avg. Rating
- 10 Total reviews
- App Url: https://itunes.apple.com/app/dispatch-me/id924140289
- App Support: http://help.dispatch.me
- Genre: Productivity
- Bundle ID: me.dispatch
- App Size: 43.3 M
- Version: 1.29.0
- Release Date: February 11th, 2015
- Update Date: May 18th, 2017
Description:
Dispatch helps your service business receive and manage jobs across your network.
With Dispatch, you no longer need to wait by the phone or fax machine for incoming jobs from your partners; they all come to the same place.
Say goodbye to constantly calling your team of technicians! Using the GPS functions in Dispatch means that you'll always know a teammate's location and the status of their jobs. This also eliminates no-shows and customer calls, because your customer can track their technician during the appointment window, too!
Tired of using Excel spreadsheets and other technologies to manage schedules and payments? With Dispatch, your technicians' schedules are always available to you, and our billing system allows you or your employees to create and send estimates and invoices, too. Accept payments directly, and integrate this data with Quickbooks. No more paperwork or lost payments!
Bottom Line: Spend less time Dispatching, more time making money with Dispatch.
Please note: Continued use of GPS running in the background can dramatically decrease battery life.
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Weaver4410
Tampabay2001
Very disappointed
Evo9DMV
Fix the picture zoom in option
Lindzor01
Fix please
Gbirmes
Pictures
Guinessblack
Junk spastic
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Native0.00%
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Standard100.00%
They are headquartered at Boston, MA, United States, and have 1 advertising & marketing contacts listed on Kochava. Dispatch works with Advertising technology companies such as DoubleClick.Net, LinkedIn Ads, AppNexus, Bizo, AppNexus Segment Pixel, Facebook Custom Audiences, AdRoll, Drawbridge, FLoC, Consent Management Platform API v 2.0.
Too many glitches.