Dispatch
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
Internet
50 - 200
Boston, MA, United States
About

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

Site Traffic
  • 62067 Global Rank
  • 11312
    United States
  • 781 K Estimated Visits
Traffic Sources
  • Direct
    98.29%
  • Search
    1.17%
  • Referrals
    0.47%
  • Social
    0.06%
  • Display
    0.00%
  • Mail
    0.00%
Geography Breakdown
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Alexa Traffic Data
Global Rank 64,832
246,893
United States Rank 12,133
79,640
United States Page Views 99.5%
4.1%
Top Countries
Top Search Keywords
  • New York City
  • Manhattan
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 46 SDKs
  • 2.47 Avg. Rating
  • 10 Total reviews
  • App Url: https://itunes.apple.com/app/dispatch-me/id924140289
  • App Support: http://help.dispatch.me
  • Genre: Productivity
  • Bundle ID: me.dispatch
  • App Size: 43.3 M
  • Version: 1.29.0
  • Release Date: February 11th, 2015
  • Update Date: May 18th, 2017

Description:

Dispatch helps your service business receive and manage jobs across your network.

With Dispatch, you no longer need to wait by the phone or fax machine for incoming jobs from your partners; they all come to the same place.

Say goodbye to constantly calling your team of technicians! Using the GPS functions in Dispatch means that you'll always know a teammate's location and the status of their jobs. This also eliminates no-shows and customer calls, because your customer can track their technician during the appointment window, too!

Tired of using Excel spreadsheets and other technologies to manage schedules and payments? With Dispatch, your technicians' schedules are always available to you, and our billing system allows you or your employees to create and send estimates and invoices, too. Accept payments directly, and integrate this data with Quickbooks. No more paperwork or lost payments!

Bottom Line: Spend less time Dispatching, more time making money with Dispatch.

Please note: Continued use of GPS running in the background can dramatically decrease battery life.

Sort by

Weaver4410

Jun 14, 2017

Too many glitches.

I like the idea of this app. It was pretty well thought out, and when it functions well it is a solid tool. Unfortunately there are so many glitches, I.e. App never opens on the first try, "start job" doesn't work consistently... these make the app frustrating. Fix these, you've got something.

Tampabay2001

May 17, 2017

Very disappointed

This app has problems all the time. Would not recommend. I have been using this app for a year and have had nothing but problems and seems they can never fix the issue. I gave it a 1 star because I didn't have a option for 0 zero. Very disappointed

Evo9DMV

Apr 25, 2017

Fix the picture zoom in option

Have to close and open the app to get it to load. Most importantly we can't look at the pictures like we used to. Please fix. It's very important for our business.

Lindzor01

Apr 24, 2017

Fix please

We use this for our business and now have to close the app over and over for it to finally work, very frustrating. Please fix asap

Gbirmes

Apr 20, 2017

Pictures

After updating the app still have to close the app and reopen it every time to get it to work, and now you can't open the pictures to make them bigger so you can look at them please fix it I need to be able to look at pictures that are uploaded from the guys in the field please fix this quickly

Guinessblack

Apr 14, 2017

Junk spastic

Just like the others have stated. Lame, glitchy waste of time. Have some pride in your work people.
Accelerate Framework
This document describes the Accelerate framework, which contains C APIs for vector and matrix math, digital signal processing, large number handling, and image processing.
Address Book
The Address Book framework provides access to a centralized contacts database, called the Address Book database, that stores a user’s contacts. Applications such as Mail and Messages use this database to present information about known and unknown persons.
AddressBookUI
The Address Book UI framework provides controllers that facilitate displaying, editing, selecting, and creating records in the Address Book database.
Assets Library Framework
In iOS and OS X, the Photos framework (formerly known as Assets Library framework) provides classes that support building photo editing extensions for the Photos app. In iOS, the Photos framework also provides direct access to the photo and video assets managed by the Photos app, including the iCloud Photo Library. Use this framework to retrieve assets for display and playback, edit their image or video content, or work with collections of assets such as albums, moments, and iCloud Shared Albums.
AudioToolbox
The Audio Toolbox framework provides interfaces for recording, playback, and stream parsing. In iOS, the framework provides additional interfaces for managing audio sessions.
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
CapacitorCordova
CFNetwork
Contacts Framework
The Contacts framework provides Swift and Objective-C API to access the user’s contact information. Because most apps read contact information without making any changes, this framework is optimized for thread-safe, read-only usage.
Cordova
Apache Cordova is a platform for building native mobile applications using HTML, CSS and JavaScript.
CordovaPlugin-file
Mirror of Apache Cordova Plugin file
CordovaPlugin-geolocation
Apache Cordova Plugin geolocation.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
  • Native
    0.00%
  • Standard
    100.00%
Ads Seen Recently
3
Longest Running Ad
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Dispatch receives up to 0.05M pageviews per day, in countries such as United States.

They are headquartered at Boston, MA, United States, and have 1 advertising & marketing contacts listed on Kochava. Dispatch works with Advertising technology companies such as DoubleClick.Net, LinkedIn Ads, AppNexus, Bizo, AppNexus Segment Pixel, Facebook Custom Audiences, AdRoll, Drawbridge, FLoC, Consent Management Platform API v 2.0.