Individuality, passion and an instinct to excel. These qualities are at the heart of what makes us different. We call it our sense of flair. It defines the unique experience of Edwardian Hotels London.
Edwardian Hotels London is one of the UKÍs largest, privately-owned companies which has been developing luxury hotel and hospitality Brands since Jasminder Singh OBE began his career within the hospitality industry in 1975 _ forming the beginnings of what would subsequently become Edwardian Hotels.
Today Edwardian Hotels London operates Radisson Blu Edwardian hotels, The May Fair Hotel London and a fast-growing range of distinctive restaurant, bar and spa brands. The group owns and runs restaurant concepts including the iconic May Fair Kitchen; contemporary Steak and Lobster and classically British Scoff and Banter.
- Company Name:Edwardian Hotels London
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Headquarters: (View Map)London, United Kingdom
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Hospitality
- 1493317 Global Rank
- 115907 United Kingdom
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Direct62.38%
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Search33.15%
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Referrals4.47%
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Display0.00%
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Mail0.00%
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Social0.00%
- United Kingdom 92.7%
- Distance Learning
- Online Teaching and Learning
- Instructors Resources
- 5 K Downloads
- 10 SDKs
- 3.69 Avg. Rating
- 10 Total reviews
- App Url: https://play.google.com/store/apps/details?id=com.rehotels.edwardguest
- App Support: http://www.edwardian.com/
- Genre: travel_and_local
- Bundle ID: com.rehotels.edwardguest
- App Size: 16.5 M
- Release Date: September 18th, 2018
- Update Date: June 1st, 2021
Description:
Edward™, the virtual host, is a Chatbot application that enables Edwardian Hotels London guests to obtain personalised information and assistance. The app enables our guests to enhance their experience and get their questions answered faster and their requests for service directed to the right hotel staff instantly.
Edward™ is able to answer over 1200 topics from information about the hotel such as the address, the nearest train station, the opening and closing times of restaurants and bars to the local attractions and how to get there.
Edward™ is also able to help you with specific information about your reservation such as packages included, departure date and time, arranging upgrades, adding extra amenities, booking transportation, ordering room service and much more.
Edward™ allows you to ask questions and make requests in your own natural language.
If Edward™ is not able to help, he knows who, at your hotel, can help you and asks them to get back to you. Not only that, Edward™ keeps monitoring whether they have got back to you in a timely manner and if necessary escalates your request all the way up to the general manager.
Edward™ is designed to assist our hotel staff in making your stay with us a memorable one.