First American Home Warranty
BomgarÍs Secure Access solutions enable customers to easily support people, access and protect endpoints, and defend privileged credentials, in order to fight cyber threats and speed business performance. More than 12,000 organizations around the globe use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar clients include some of the worldÍs leading IT outsourcers, systems integrators, software vendors, healthcare organizations, government agencies, universities, financial institutions, and retailers. Bomgar is privately held with offices in Atlanta, Jackson, Washington D.C., Frankfurt, London, Paris, and Singapore.
Insurance
5,000 - 10,000
Ridgeland, MS, United States
About

BomgarÍs Secure Access solutions enable customers to easily support people, access and protect endpoints, and defend privileged credentials, in order to fight cyber threats and speed business performance. More than 12,000 organizations around the globe use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar clients include some of the worldÍs leading IT outsourcers, systems integrators, software vendors, healthcare organizations, government agencies, universities, financial institutions, and retailers. Bomgar is privately held with offices in Atlanta, Jackson, Washington D.C., Frankfurt, London, Paris, and Singapore.

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  • 167739
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  • 92.8 K Estimated Visits
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Global Rank 108,943
790,481
United States Rank 29,145
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United States Page Views 70.4%
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Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 3.39 Avg. Rating
  • 61 Total reviews
  • App Url: https://itunes.apple.com/app/bomgar-corporation/id439048655
  • App Support: http://www.beyondtrust.com/docs/index.htm#support
  • Genre: Productivity
  • Bundle ID: com.bomgar.repconsole
  • App Size: 17.5 M
  • Version: 2.2.12
  • Release Date: June 29th, 2011
  • Update Date: October 31st, 2019

Description:

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.

Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.

Daily Downloads Dec 01 - 31, 2024

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JST1KIS

Aug 31, 2016

Update will crash you app

May 10th 2016 iOS update made the app completely unusable. You can't see the top of the remote screen, have to click an inch or so to the left of what you want to click, and it sometimes right clicks when you left click. Was working just fine prior to updating. UPDATE: this problem has been fixed in the current version. Cursor is a white dot which is very hard to see on "i" devices. Would be better if it was an arrow as it is on a PC.

Steve-23

Jun 30, 2016

Unusable & unacceptable

Completely unacceptable. We pay for the most expensive remote support product in the industry... The fact that this app is STILL broken is infuriating. FIX IT!!!

JM Bull

Jun 10, 2016

Broken

We just deployed Bomgar. This app connects to our site and can start sessions with jump clients. However, the clients screen can not be seen. Only the cursor shows. You can control the cursor and click too. But it isn't really useful since nothing from the remote jump client displays for the represenative!

Mr. Cristo 92637

Jun 09, 2016

Field service Enginner

V2.2.7 does not work with latest iOS for iPhone. V2.2.6 works fine. Do not update!!!!

rixsrs

Jun 09, 2016

Latest update broke app

Like the other current version review says, this update completely broke the app. Can't see entire client screen and you have to move mouse pointer WAY to the left to click the button you're trying to click. Much easier to take out my laptop and connect it to my phone hotspot.

JST1KIS

May 12, 2016

Update will crash you app

May 10th 2016 iOS update made the app completely unusable. You can't see the top of the remote screen, have to click an inch or so to the left of what you want to click, and it sometimes right clicks when you left click. Was working just fine prior to updating.
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
MobileCoreServices
Use uniform type identifier (UTI) information to create and manipulate data that can be exchanged between your app and other apps and services using MobileCoreServices.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
CoreMedia
The Core Media framework defines the media pipeline used by AVFoundation and other high-level media frameworks found on Apple platforms. Use Core Media's low-level data types and interfaces to efficiently process media samples and manage queues of media data.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
Security Framework
Secure the data your app manages. Protect information and control access to your app.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
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First American Home Warranty
Device
Desktop
Dimensions
300x250
They are headquartered at Ridgeland, MS, United States, and have 1 advertising & marketing contacts listed on Kochava. First American Home Warranty works with Advertising technology companies such as Aggregate Knowledge, AdMeld, Openads/OpenX, Pubmatic, Rubicon Project, Facebook Exchange FBX, Burst Media, SkimLinks, SpotXchange, eXelate, ContextWeb, Index Exchange, Improve Digital, The Trade Desk, Conversant, Adform, Neustar AdAdvisor, AOL-Time Warner Online Advertising, Yield Manager, Yahoo Publisher Network, AppNexus, Bizo, Chango, DoubleClick.Net, Google Adsense, Google Adsense for Search, Fetchback Retargeting, AdRoll, Magnetic, Criteo, Twitter Ads, Yahoo Small Business, Google Remarketing, Datonics, AppNexus Segment Pixel, IponWeb BidSwitch, Tapad, MLN Advertising, Adify, Centro, GumGum, Facebook Custom Audiences, BlueKai DMP, Drawbridge, Adobe Audience Manager Sync, DoubleClick Bid Manager, LinkedIn Ads, MyBuys MyAds, VigLink, adingo, LiveIntent.