We launched First Utility in 2008 because the energy market wasnÕt working for consumers; it was only working for the energy companies and we wanted to make a difference and save our customers money.
WeÕve developed First Utility to be a better kind of energy company. We are changing the face of the energy industry by campaigning for more transparency, clearer communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.
We actively invest in innovation. WeÕve already given our customers accurate, cheaper bills by becoming the UKÕs smart meter pioneers, and weÕre constantly developing bright solutions that enable Government and other key decision makers to reform and revitalise the energy market.
We are proud to deliver award winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team we now have office locations in Warwick, Coventry, London (UK), Krakow (Poland) and Hamburg (Germany).
- Company Name:First Utility
(View Trends)
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Headquarters: (View Map)Warwick, United Kingdom
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Utilities
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1,000 - 5,000 employees
- 2074880 Global Rank
- 130956 United Kingdom
- 78.4 K Estimated Visits
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Direct95.54%
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Referrals4.37%
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Search0.10%
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Display0.00%
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Mail0.00%
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Social0.00%
- 10 SDKs
- 4.03 Avg. Rating
- 333 Total reviews
- App Url: https://itunes.apple.com/app/first-utility-1/id727666025
- App Support: https://www.first-utility.com/help/My_Account
- Genre: Business
- Bundle ID: com.firstutility.firstutility
- App Size: 35.5 M
- Version: 2.26.0
- Release Date: December 2nd, 2013
- Update Date: August 30th, 2019
Description:
First Utility is committed to lowering energy prices and helping customers to spend less on what they need and more on what they want.
The First Utility app provides a range of online features giving you the power to save your energy, therefore your money, on the go. It’s never been easier to manage your energy account and have control over your spending with these app features:
• Submit your meter readings and view your past readings
• View your monthly bills and payments to stay on top of your spending
• Keep an eye on your energy usage with straightforward usage graphs
• Get advice from our virtual assistant Ask First about your account
• Save your energy with energy saving tips
• Find your answers to frequently asked questions
• Choose the right payment method for you and manage your payments
• Top up the credit on your account using a credit or debit card
• Get in touch with First Utility customer services
• Keep your account details up to date
• You only need to enter your login details once with the ‘Remember me’ function
• Keep track of the weather in your area so you can adjust your heating and save energy
View app reviews and post your own First Utility review.
We’re always looking to improve our customers’ experience and value your feedback. If you have any problems with the application you can email customer.solutions.mobile@first-utility.com and we’ll help you to get up and running. If you have any suggestions on how to improve the application, let us know how we can make it better for you.
Please note:
You can log in with your usual First Utility username, Account Number or email address and password.
About First Utility
First Utility is the UK’s fastest growing and largest independent energy provider, supplying gas and electricity to more than 800,000 customers throughout the UK.
We’re committed to treating customers fairly, using innovative technology and campaigning for industry change to help customers save energy and lower energy bills. Read First Utility reviews to find out more.
Sort by
Madds60
Deivid Seikin
can't write payment amount,but app good
Akki.d
Handy application
bigjoe64
first utility
vivianlouise
Downloaded today, going well so far
Tom Bang
Simple
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Standard0%
First Utility App