IZO is a specialized consultancy in Customer & Social Media Experience Management. We develop services and technologies in three business units: Consultancy, Analytics and Technology mainly focused on Multi-channel interactions, Customer Experience Management and Social Media Experience. IZO was founded in 1997 in Spain and its headquarters are in Madrid. It has local presence in Brazil, Chile, Colombia, Ecuador, Mexico, Peru and Venezuela and is rapidly expanding. Learning more, better understanding the customers, absorbing each project and getting from them the most valuable information already makes IZO one of the leading players in its sector.