Founded in 2002, Knowcross is a global leader in providing software products for hotel operations which help increase efficiency and enhance guest service, with a direct impact on the bottom_line.
The Knowcross platform includes KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance. The platform is cloud based (SaaS), supports multiple languages and allows extensive customization to suit the specific needs of each hotel. The platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems.
With a global customer base across 30 countries, the Knowcross client portfolio consists of some of the worldÍs most well-known brands including Rosewood, Aqua-Aston, Hoxton, Hyatt, IHG, Hilton, Kempinski, Taj, Oberoi, The Doyle Collection, Minor Hotel Group, Dusit Thani, Park Hotel Group, Carlson Rezidor, Cheval Residences, and Shangri-La; as well as marquee independents such as The Ned London, The Curtain London, The Halkin London, The Royal Garden London, Lancaster London, Le Bristol Paris, Dolder Grand Zurich Gansevoort Meatpacking, Sixty Soho, The Nomad New York and The Mark New York.
- Company Name:Knowcross
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Headquarters: (View Map)New York, NY, United States
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Hospitality
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1 - 10 employees
- 1320808 Global Rank
- 108965 India
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Direct91.70%
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Search5.66%
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Mail0.94%
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Referrals0.92%
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Social0.78%
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Display0.00%
- United States 68.1%
- India 23.1%
- Colorado State University
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- App Url: https://itunes.apple.com/app/knowcross-solutions-1/id580793082
- App Support: http://www.knowcross.com/?page=contact
- Genre: Business
- Bundle ID: com.knowcross.tritonhk
- App Size: 5.06 M
- Version: 1.0.0
- Release Date: December 5th, 2012
- Update Date: October 6th, 2013
Description:
Triton Housekeeping helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs.
This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences.
The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office.
Triton Housekeeping allows the following for housekeeping supervisors:
* 360 degree view of the section
* Turn around rush rooms faster
* Re-assign rooms with a press of a button
* Receive inspection alerts
* Report a discrepancy
* Cater to guest’s special requests
* Easy access to check lists & SOPs
Triton Housekeeping allows the following for housekeeping attendants:
* Information on room to clean next
* Complete guest info: preferences, specials, pax, etc
* SOPs for quick reference
* Send alerts to supervisors
* Direct room status update in PMS
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They are headquartered at New York, NY, United States, and have 2 advertising & marketing contacts listed on Kochava. Knowcross works with Advertising technology companies such as DoubleClick.Net, Google Remarketing, LinkedIn Ads, Bizo.
