Lightspeed Retail
We're more than just a high-tech point of sale. We provide customers with a simple way to build, manage and grow their retail, restaurant or eCommerce business, and create a best-in-class customer experience. Our end-to-end solutions unify inventory, customer management, sales and analytics across all channels, in-store and online. Our philosophy combines the tactile with the digital, the cutting-edge with the tried-and-true. We believe that retailers of all sizes should have access to top-tier technology, giving them the resources they need to succeed in a rapidly changing industry. We have offices in Montreal, Amsterdam, London, Gent, New York, Ottawa and Olympia.
Computer Software
Montreal, Quebec
About

We're more than just a high-tech point of sale. We provide customers with a simple way to build, manage and grow their retail, restaurant or eCommerce business, and create a best-in-class customer experience. Our end-to-end solutions unify inventory, customer management, sales and analytics across all channels, in-store and online.

Our philosophy combines the tactile with the digital, the cutting-edge with the tried-and-true. We believe that retailers of all sizes should have access to top-tier technology, giving them the resources they need to succeed in a rapidly changing industry.

We have offices in Montreal, Amsterdam, London, Gent, New York, Ottawa and Olympia.

Site Traffic
  • 71134 Global Rank
  • 32176
    United States
  • 1.1 M Estimated Visits
Traffic Sources
  • Search
    52.03%
  • Direct
    36.24%
  • Referrals
    6.42%
  • Mail
    2.83%
  • Social
    1.67%
  • Display
    0.80%
Geography Breakdown
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Alexa Traffic Data
Global Rank 15,322
52,189
United States Rank 5,743
15,657
United States Page Views 42.2%
6.0%
Top Countries
Top Search Keywords
  • Healthcare
  • Computing
  • Practice Management
  • Medical Records
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 100 SDKs
  • 4.08 Avg. Rating
  • 26 Total reviews
  • App Url: https://itunes.apple.com/app/eb037239/id474723658
  • App Support: https://www.lightspeedhq.com/support/restaurant/
  • Genre: Business
  • Bundle ID: com.posios.Restaurant-Butler
  • App Size: 88.9 M
  • Version: 7.14
  • Release Date: October 28th, 2011
  • Update Date: August 6th, 2018

Description:

Imagine upgrading every single aspect of your restaurant with a simple touch. We’re talking quicker service, increased profits and simplified workflows. Lightspeed Restaurant’s robust POS solution lets you run your entire restaurant from an iPad and access your business from anywhere, even if you lose internet connection. Whether you run a full or quick service restaurant, a bar or nightclub, a hotel or cafe, this POS system is tailored to your business’ needs. Get your staff up and running with our intuitive interface and cloud-based system that allows servers to move fluidly from table to table and take orders with fewer mistakes. It’s built to help you upsell with ease and interact with your customers during the ordering process by uploading appetizing images and suggesting modifiers for each menu item.

Menu and floor plan:
Easily create discounts that automatically apply to customer groups, promotional events or specific items.
Combining tables or moving them around is as simple as tap and drag.
Present menu items complete with photos, descriptions and prices.
Make quick updates to your floorplan.

Ordering and payments:
Send orders to the kitchen or bar and fire courses as needed.
Cut down on the time it takes for customers to get their orders.
Easily split or combine bills.
Have guests sign and assign tip directly on your iPad.

Offline mode:
Internet down? Don't sweat it. Lightspeed restaurant POS works online or offline. It never quits.
Lightspeed Restaurant is the only one to keep your data safe even if your terminal is permanently damaged.
Look up customer information for take-out or delivery orders.
Process gift card sales or as a payment method.
Liteserver stays up at all times, so operations go on as usual.
Once a connection is reestablished, your data is automatically synced.

Reporting and data:
Easily pull-up end of day reports to access key data that will help you prepare for peak periods and better understand your customers’ needs.
Use the staff performance reports to learn who your best employees are.
Access all this data from your phone, iPad or laptop, anytime, from anywhere.

Free Onboarding & 24/7 Support:
Benefit from a dedicated team who help you get started in a 1:1 session.
Get live chat support with our support heros located around the world.

Employees:
Customizable user permissions give you full control over employees’ access to your system.
Attribute personalized profiles to each employee with individual logins.
Train your team in no time with the intuitive and easy-to-learn iPad interface.
Servers can take orders directly from the iPad for quicker service and more accurate orders.

Add ons:
Kitchen Display System module for optimized communication between the kitchen and the front of the house.
Customer Facing Display module to optimize communication between your staff and customers.
Self Order Menu module to allow customers to place their own orders.

Integrations:
Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ specific needs such as accounting, delivery or loyalty programs.

What our customers are saying:

“It allows me to focus on taking care of my customers and not worrying about how the place is running, it really gives me peace of mind.”
- Maison Cloakroom

“It was easy to program and even easier to train my staff with — I could do it with my eyes closed.”
-Nobu Hotel

“I wanted my team to focus on what they do best. With the click of a button, they can show guests how a particular dish looks like and that adds to the experience.”
-Absurd Bird

“From ringing up food and drinks to managing the backend and business side, it’s freeing me up to do so much more work than I would have the time to do if I had to do all that by hand.”
- Live on Air

Questions?
You can always reach our friendly team of specialists by calling 855-251-0441 or by going to our support center for helpful tips, training videos and system updates.

Daily Downloads Nov 01 - 30, 2024

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Tonidiux

Jul 10, 2016

De lo peor

No funciona, demasiado lenta. Me habré otros perfiles nada que ver con el mío, ni siquiera pude registrarme en su página web.

Overdowze

Mar 03, 2016

A lot of impact with leather flipping case

All the magic come from the way you use it. I see it as a updated more efficient ordering notebook. Buy yourself a leather flipping case with a touch pen, double clicking items become more easy and your cute waitress looks less like she's texting on the job. Ps: don't try to acces reports, it wasn't designed for this, anyway this job is done behind the desk.

Emmed SA

Feb 25, 2016

Great

It's a great app, but I prefer it to have it in 6 plus resolution. I hope I'll see it soon.

Oct 23, 2015

Please add

This is fantastic except the fact it doesn't have a post code address search for delivery. Please add so we can use this software!!!!!!

Skyalight

Feb 12, 2015

Owner

Would not recommend this to anyone! Software has promise but does not fully deliver. Customer service is the worst that I have ever experienced!

Jan 26, 2015

Overall very happy

We have been using Lightspeed restaurant for about six weeks and am overall happy with the system. For many reasons I wanted an iPad based pos system. I looked at several and ended up going with Lightspeed, although I was apprehensive because it was so new and it was hard to find reviews or see it action, especially in Australia. The free trial period was great and allowed me to experiment a see if it was suitable without spending any money. We are a busy Melbourne cafe, 80 seats and full on weekends plus a lot of take-away coffees. We have a kitchen and a coffee/drinks area. I bought three Star thermal printers, one iPad and two iPad minis. Drinks print to the coffee area and food to the kitchen. Orders are sometimes taken simultaneously. Lightspeed is flawless in keeping up with service - it is very fast and the second you hit send it prints. Zero lag. This was my biggest concern so I'm very happy about that. This might be because I have a very good WIFI set-up. Two airport extremes give full coverage everywhere. The back-end is fairly intuitive to set up menu items, modifiers, tables, etc. You can do it on a desktop browser or directly on the iPad. We managed to get it to do everything we wanted. We change specials every few days and the staff can update that themselves. The reports are pretty good but I would like some more customisation with combining categories and calculating wage percentages. The log - log off for staff was bit glitchy but I found a work-around. The iPad interface is very good. It's well set out and you can move tables and change orders easily. Paying is great- split bills, etc. The photos feature is novel and we have used it a bit for upselling. The create or move a table feature is awesome and makes great use of touch on the iPad. Lightspeed support was very good. I had lots of questions early on and all were answered by email within a day. I think support is in the US and Belgium so there is a time difference. Phone support was excellent- they assigned one guy to me so he always knew what my history was. I ended up getting a Lightspeed server ($400) for piece of mind if the Internet went down. They initially sent me one configured for Europe but with one phone call they fixed it remotely to sync with Australian servers. The pricing is very competitive. No upfront fees means I can change systems anytime without sunk costs. The hardware is compatible with other iPad systems. There have been a few updates since we installed the system. This is a good sign more feature will be added and bugs ironed out. Front end 8/10 Back end 7/10 Support 9/10 Price 10/10
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Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
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  • Standard
    75.63%
  • Direct
    24.18%
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Lightspeed Retail
Lightspeed Retail receives up to 0.5M pageviews per day, in countries such as India, Egypt, Turkey, Tunisia, United States, Belgium, Netherlands, Canada.

They are headquartered at Montreal, Quebec, and have 3 advertising & marketing contacts listed on Kochava. Lightspeed Retail works with Advertising technology companies such as Twitter Ads, DoubleClick.Net, Facebook Exchange FBX, AppNexus, AdRoll, Openads/OpenX, Yahoo Small Business, Facebook Custom Audiences, AppNexus Segment Pixel, IponWeb BidSwitch, Rubicon Project, LinkedIn Ads, Bizo, Google Remarketing, DoubleClick Bid Manager, Pubmatic, Taboola, Google Floodlight Counter, Outbrain Pixel, Microsoft Advertising, LeadsRX.