The app is keep freezes... it’s kind of annoying This app after a while like 15-20 minutes is freezing and it keep happening every 15-20 minutes again and again and you have to start all of your searches from scratch again.

Glitches and won’t allow you to save a favorite. RIP LoopNet. Less than one star.

The app freezes a lot during searches and I have to restart my phone

I love the app but wanted to report an error. I receive a server error every time I attempt to save a search

If you are a Commercial Broker who lists Commercial properties this company and App are to be avoided. As soon as CoStar bought LoopNet they took everything good about LoopNet and put it into their CoStar App, which requires an expensive subscription. Prior to that acquisition this service was OK and it would lead to a couple of deals a year. In the years (3) since the acquisition LoopNet hasn’t lead to one deal, despite myself paying a $500 a month Premium “Lister” fee. CoStar turned LoopNet into the best way to connect with unsophisticated Tenants who will waste your time and never make a deal. All legitimate inquiries (Brokers and sophisticated Tenants) now come through CoStar. To make matters worse you must pay to make the information you put into LoopNet available to the general public. LoopNet often fails to provide those Premium Services, but never fails to bill for those services. If you spend a bunch of time complaining about the fact that your not getting the service your paying for, they will reactivate the service and then lie to you and tell you they will send you a credit to your account, (you will never get a refund, one time they overcharged me $2,500 for a month’s service that wasn’t provided, and best they would do was a credit), they won’t actually do the refund unless you spend a bunch more time forcing CoStar/LoopNet to live up to its commitment. Watch out for fine print in agreements! Premium services can only be cancelled within 60 days of the anniversary of your annual subscription, which means you may have to wait up to 10 months to cancel. The Salespeople that will call and try and upsell you on premium services are 100% dishonest and will tell you whatever you want to hear to make a sale, regardless of whether it is true. Final warning, this company is also trying to sell its services to Landlords and property owners. To do this, Salespeople will often call and tell Landlord’s the Broker who is paying LoopNet for the listing (unpaid are invisible) isn’t paying for the right service, claiming that Landlord isn’t getting the exposure they would get if they were to subscribe directly. They will then try and sell the Landlord the same package the Broker is already paying LoopNet for, usually at a higher rate.

I am constantly logged out on all devices in the middle of a search. Approx every 10-12 minutes I have to login and it stalls. I have to uninstall the app to fix the problem. Once a number of properties are saved I can no longer view more properties unless I log out and log back in. The properties are grayed out and inaccessible. Extremely time consuming and frustrating.