Mhelpdesk
mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet _ itÍs as easy as pie. mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. ItÍs all designed to support you in delivering the best possible service to your clients.
Computer Software
10 - 50
Fairfax, VA, United States
About

mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet _ itÍs as easy as pie.

mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. ItÍs all designed to support you in delivering the best possible service to your clients.

Site Traffic
  • 150690 Global Rank
  • 30323
    United States
  • 340 K Estimated Visits
Traffic Sources
  • Direct
    88.88%
  • Search
    5.66%
  • Mail
    3.07%
  • Referrals
    1.75%
  • Social
    0.64%
  • Display
    0.00%
Geography Breakdown
Powered by
Alexa Traffic Data
Global Rank 101,891
182,965
United States Rank 23,687
37,478
United States Page Views 88.8%
5.3%
Top Countries
Top Search Keywords
  • Certification
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 3.83 Avg. Rating
  • 26 Total reviews
  • App Url: https://itunes.apple.com/app/mhelpdesk/id1120307262
  • App Support: https://www.mhelpdesk.com/support/
  • Genre: Business
  • Bundle ID: com.mhelpdesk.endeavor
  • App Size: 33 M
  • Version: 2.29.0
  • Release Date: June 7th, 2016
  • Update Date: April 8th, 2021

Description:

mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done.

Work Online or Offline
With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.

Simplified Scheduling
Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.

Professional Estimates, Onsite
Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.

Invoices That Get Paid Faster
View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.

Customer Support, Made Easy
By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.

Connecting Field and Office
With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.

Over 12,000 customers use mHelpDesk to run their business more efficiently.

"We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)

"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)

"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)

Everything You Need to Get the Job Done
- Web and mobile access
- Offline/online sync
- Scheduling
- Lead management
- Job management
- Email/SMS (text) Automation
- Estimates
- Invoices
- Inventory
- QuickBooks integration

mHelpDesk Has Happy Customers Across Many Industries
- HVAC
- General contractors
- Electricians
- Plumbers
- Handymen
- Exterminators
- Locksmiths
- Roofers
- Installers
- Repairmen
- AND MORE

Getting Started
If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials.

About Us
For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.

Disclaimer
mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

Daily Downloads Nov 01 - 30, 2024

Sort by

andreyshka

Mar 13, 2017

Cleaner UI - weak software

User interface on the smartphone feels oversized and pertinent fields are hidden. The navigation flow is not intuitive for the field. Design feels premature and underdeveloped. Seems like this UI was designed more for an iPad. Their job costing is more a manual one line expense input. They charge you more money for that. Not worth it. Just go on their forum and see how many things people are requesting. It takes them years in implement changes. Map for jobs is only available most expensive plan. To see your jobs on a map is a basic feature. I'm surprised of all the positive reviews. Nothing special compared to the other 80+ field service software on the market. they have a good sales and support team, but their design team lacks. There is many choices out there that does better for the money.

Cheeky-Slag

Nov 18, 2016

Will absolutely recommend!

Such a useful app! Highly, highly recommended for any start up or even established small business looking to reach more customers. The way the app is laid out is very easy to use and I loved the quick notifications and ease of access. The icing on the cake for me was my MHelpdesk representative, Leo. He was nothing short of absolutely amazing. He helped me with anything and everything I needed and always got back to me very quickly. 100% will recommend this app to anyone I come across, that could have a use for it. Thank you guys! 💜💜

Mm956123

Nov 18, 2016

Thanks Marvin And Mhelpdesk!

Mhelpdesk is great for our company and has helped us a lot with keeping calls on schedule as well as our leads from homeadvisor. With the help from Marvin we have been able to have a smooth transition over to mhelpdesk and he answers every question we might have about the app.

garciapaintingllp

Nov 18, 2016

MHelpDesk Hector

Me gustó la aplicación para dar estimados y para cumunicarse con el cliente

ThomasEdwardCollins

Nov 18, 2016

Principle

Great presentation by Emanuel mld will help me save time and money. I like the idea of doing estimates on my phone and also the invoices. I like the ability to transfer info to new estimates. I also like the taking payments through the invoices.

J&J tree services

Nov 17, 2016

Hector velasquez

Nos proporciono un servicio estupendo y una explicacion estupenda acerca de como usar la aplicacion (mhelpDesk) , agradecemos antemando por el servicio en español 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
Core Location Framework
The Core Location framework lets you determine the current location or heading associated with a device. The framework uses the available hardware to determine the user’s position and heading. You use the classes and protocols in this framework to configure and schedule the delivery of location and heading events. You can also use it to define geographic regions and monitor when the user crosses the boundaries of those regions. In iOS, you can also define a region around a Bluetooth beacon.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
MobileCoreServices
Use uniform type identifier (UTI) information to create and manipulate data that can be exchanged between your app and other apps and services using MobileCoreServices.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
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Mhelpdesk
Device
Desktop
Dimensions
300x250
Mhelpdesk receives up to 0.3M pageviews per day, in countries such as United States.

They are headquartered at Fairfax, VA, United States, and have 4 advertising & marketing contacts listed on Kochava. Mhelpdesk works with Advertising technology companies such as DoubleClick.Net, Facebook Exchange FBX, AppNexus, Google Adsense, AdRoll, Google Remarketing, Twitter Ads, Openads/OpenX, Yahoo Small Business, AppNexus Segment Pixel, IponWeb BidSwitch, Bizo, LinkedIn Ads, Facebook Custom Audiences, DoubleClick Bid Manager, Pubmatic, Rubicon Project, Criteo, Criteo OneTag, Index Exchange, Drawbridge, Advertising.com, Improve Digital, Teads, ContextWeb, Tapad, BlueKai, BlueKai DMP, DemDex, Media.net, Adbrain, Nativo, TripleLift, Taboola, Outbrain, Turn, Neustar AdAdvisor, Microsoft Advertising.