mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet _ itÍs as easy as pie.
mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. ItÍs all designed to support you in delivering the best possible service to your clients.
- Company Name:Mhelpdesk
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Headquarters: (View Map)Fairfax, VA, United States
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Computer Software
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10 - 50 employees
- 150690 Global Rank
- 30323 United States
- 340 K Estimated Visits
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Direct88.88%
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Search5.66%
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Mail3.07%
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Referrals1.75%
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Social0.64%
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Display0.00%
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88.63%
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6.03%
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0.19%
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0.17%
- 10 SDKs
- 3.83 Avg. Rating
- 26 Total reviews
- App Url: https://itunes.apple.com/app/mhelpdesk/id1120307262
- App Support: https://www.mhelpdesk.com/support/
- Genre: Business
- Bundle ID: com.mhelpdesk.endeavor
- App Size: 33 M
- Version: 2.29.0
- Release Date: June 7th, 2016
- Update Date: April 8th, 2021
Description:
mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done.
Work Online or Offline
With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.
Simplified Scheduling
Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.
Professional Estimates, Onsite
Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.
Invoices That Get Paid Faster
View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.
Customer Support, Made Easy
By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.
Connecting Field and Office
With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.
Over 12,000 customers use mHelpDesk to run their business more efficiently.
"We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping)
"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)
"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)
Everything You Need to Get the Job Done
- Web and mobile access
- Offline/online sync
- Scheduling
- Lead management
- Job management
- Email/SMS (text) Automation
- Estimates
- Invoices
- Inventory
- QuickBooks integration
mHelpDesk Has Happy Customers Across Many Industries
- HVAC
- General contractors
- Electricians
- Plumbers
- Handymen
- Exterminators
- Locksmiths
- Roofers
- Installers
- Repairmen
- AND MORE
Getting Started
If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials.
About Us
For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.
Disclaimer
mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.
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andreyshka
Cheeky-Slag
Will absolutely recommend!
Mm956123
Thanks Marvin And Mhelpdesk!
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MHelpDesk Hector
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J&J tree services
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They are headquartered at Fairfax, VA, United States, and have 4 advertising & marketing contacts listed on Kochava. Mhelpdesk works with Advertising technology companies such as DoubleClick.Net, Facebook Exchange FBX, AppNexus, Google Adsense, AdRoll, Google Remarketing, Twitter Ads, Openads/OpenX, Yahoo Small Business, AppNexus Segment Pixel, IponWeb BidSwitch, Bizo, LinkedIn Ads, Facebook Custom Audiences, DoubleClick Bid Manager, Pubmatic, Rubicon Project, Criteo, Criteo OneTag, Index Exchange, Drawbridge, Advertising.com, Improve Digital, Teads, ContextWeb, Tapad, BlueKai, BlueKai DMP, DemDex, Media.net, Adbrain, Nativo, TripleLift, Taboola, Outbrain, Turn, Neustar AdAdvisor, Microsoft Advertising.
Cleaner UI - weak software