Almost all surveys have these questions, so this app has no utility in much of the work that I do.

Error saying can't reach servers and check if I have an Internet connection Poor exception handling as it's probably barcoded the API endpoint which is changed or different. I certainly have an Internet connection

This app is awesome! It helps me collect data in rural areas without wifi!

The Qualtrics App is at once very useful and extremely frustrating. It is useful because Qualtrics is the best online survey platform and the app provides the opportunity to collect responses using said software offline. The surveys also, generally, are presented nice and clearly (depending on your level of competence with the software). Qualtrics staff are also very responsive at trying to resolve problems/answer questions. Unfortunately, the downsides to the app are also quite numerous: 1. The app is extremely slow and unresponsive when it comes to managing surveys, especially if you have a significant amount of surveys on your account. Even just refreshing one single survey often takes several minutes. This is extremely frustrating if you say updating 15 iPads for a field survey... 2. The app is incompatible with various question formats and the compatibility checker provided on the site is unreliable, making it almost useless. I have had to spend hours looking for questions that are causing compatibility problems with the app and invariably it has never been any of the questions indicated by the compatibility checker. Instead, it was usually questions that were not flagged and which are claimed to be fully compatible. Custom Java and even fairly basic question customisation, such as moving sentence borders, often does not work well with the app. 3. The app is also relatively unresponsive when running questionnaires- there is a short delay from registering the touch input into a selection choice in a questionnaire. While this is short, maybe like 0.5s, when people are used to instantaneous responses from touch screens it often makes them double tap and hence skip pages/select all etc. 4. The app crashes. Every time I have used the app in the field it has crashed multiple times during surveys and not even recorded the partial data. Even if this is only occurring 5% of the time, it really shouldn’t be happening 1% of the time, given the charge to use the offline service (around £1000 across a site license). Due to the reasons above I can’t fully recommend the app as it currently stands. It has plenty of potential and Qualtrics is still an amazing platform but the app really needs more work to make it value for money.

Like many users, my account is through my employer. The app does not accept my credentials.

Works perfectly when conducting research in the field.