ReviewPro is the leading provider of Guest Intelligence solutions to independent hotel brands worldwide. The companyÍs comprehensive suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Survey Solution (GSS), which enable hoteliers to obtain deeper insight into operational and service strengths and weaknesses, increasing guest satisfaction, ranking on review sites and OTAs, and driving revenue.
The company offers the industry-standard Global Review Index» (GRI), an online reputation score (available exclusively to ReviewPro clients), which is used by thousands of hotels worldwide as a benchmark for reputation management efforts, based on review data collected from 175 online travel agencies (OTAs) and review sites in more than 45 languages.
With its headquarters in Barcelona, ReviewPro also has offices in New York City, Singapore and Sydney. More than 35,000 hotel brands worldwide are currently using ReviewProÍs solutions, including Kempinski, Red Lion Hotels, citizenM, Mlia Hotels, The Ascott Limited, Jurys Inn, Centara Hotels & Resorts, among many others.
For more information, please visit www.reviewpro.com.
- Company Name:Reviewpro
(View Trends)
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Headquarters: (View Map)Barcelona, Spain
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Hospitality
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50 - 200 employees
- 132521 Global Rank
- 256175 United States
- 470 K Estimated Visits
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Direct77.32%
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Search10.59%
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Referrals6.83%
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Mail3.17%
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Display1.10%
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Social0.99%
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14.24%
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12.93%
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11.61%
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9.54%
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9.08%
- United States 23.5%
- Kuwait 21.7%
- Australia 11.6%
- India 4.8%
- Thailand 3.9%
- Garrett
- 10 SDKs
- 3.43 Avg. Rating
- 2 Total reviews
- App Url: https://itunes.apple.com/app/reviewpro-1/id1097761493
- App Support: https://www.reviewpro.com/contact-us/
- Genre: Travel
- Bundle ID: com.reviewpro.rp
- App Size: 136 M
- Version: 0.180.0
- Release Date: May 11th, 2016
- Update Date: November 27th, 2020
Description:
Conceived for on-property use by hoteliers on-the-go, our Mobile App makes it easy to manage guest feedback wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your hotel happy. Seamlessly combining our Online Reputation Management tool and the Guest Survey Solution, you can now experience the power of ReviewPro Guest Intelligence on your smartphone or tablet.
Currently only available for ReviewPro users.
Download our App today to enjoy the following benefits:
ONLINE REPUTATION MANAGEMENT FOR HOTELS
- See your hotel’s online reputation performance across any timeframe
- Monitor online reviews across more than 175 OTAs and review sites
- Receive in-app notifications of new reviews (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself.
- Respond directly to reviews
- Create and assign tickets to team members
- Benchmark against your competitors
- See what concepts are trending up and down
- Identify key drivers of your online reputation
- Find out how you are performing on different review sources
- Monitor management response rates
GUEST SURVEY SOLUTION
- View all guest feedback in one dashboard
- Manage guest feedback more easily and efficiently
- Create and assign tickets to team members
- Receive in-app notifications of new guest feedback (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself
- Use in-stay surveys to identify issues that require immediate attention
- Check the response rate of guest surveys you send out
- Monitor the evolution of your Net Promoter Score® (NPS) over time
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They are headquartered at Barcelona, Spain, and have 2 advertising & marketing contacts listed on Kochava. Reviewpro works with Advertising technology companies such as Google Remarketing, DoubleClick.Net, Google Adsense, AdRoll, AppNexus, Facebook Custom Audiences, Twitter Ads, AppNexus Segment Pixel, Facebook Exchange FBX, Yahoo Small Business, IponWeb BidSwitch, Openads/OpenX, DoubleClick Bid Manager, Eyeota, The Trade Desk, Neustar AdAdvisor, Aggregate Knowledge, Rocket Fuel, Connexity, BlueKai, eXelate, Tapad, LinkedIn Ads, Bizo, Pubmatic, Rubicon Project, BlueKai DMP.
A must have for hoteliers