ServiceMax leads the massive global industry of field service management software -- an $18 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector. ServiceMax goes to every length -- from joining technicians on service calls to publishing the industry's leading online publication -- to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end-customer. To learn more, please visit www.servicemax.com.
- Company Name:Servicemax - From Ge Digital
(View Trends)
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Headquarters: (View Map)Pleasanton, CA, United States
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Computer Software
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200 - 500 employees
- 746328 Global Rank
- 511827 United States
- 73 K Estimated Visits
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Search56.70%
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Direct37.01%
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Referrals2.92%
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Social2.31%
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Mail1.06%
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Display0.00%
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29.22%
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14.34%
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12.29%
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4.45%
- India 41.5%
- United States 23.4%
- Pakistan 10.8%
- Greece 5.3%
- Coatings and Adhesives
- 10 SDKs
- 0 Total reviews
- App Url: https://itunes.apple.com/app/servicemax/id950940389
- App Support: http://support.servicemax.com/
- Genre: Business
- Bundle ID: com.servicemaxinc.svmxiphonewin15
- App Size: 6.51 M
- Version: 15.20.001
- Release Date: December 20th, 2014
- Update Date: February 13th, 2015
Description:
ServiceMax Mobile for iPhone puts your service process in your pocket. Designed to help technicians deliver flawless field service, ServiceMax maximizes productivity and revenue with simple tools for all aspects of your field service process. Easy to use features make everything faster, from finding the right part to capturing a customer signature—reducing administrative time. Plus, ServiceMax field-ready mobile apps always work offline.
Designed for life in the field, ServiceMax’s field-ready mobile application pairs complete field service functionality with the native capabilities of the iPhone. Field service technicians and engineers have mobile access to easily configured business processes ensuring data integrity and compliance, regardless of connectivity. It’s easy to access information, eliminate paperwork, and complete work orders enabling quick and accurate customer billing for all work performed. ServiceMax Mobile for iPhone delivers unsurpassed technician productivity and satisfaction—all on a convenient pocket-sized device.
*** To use the latest features available with ServiceMax Winter 15 Mobile for iPhone, including iPhone location tracking and iOS 8 compatibility, ServiceMax customers can upgrade for free to the ServiceMax Winter 15 release. This app requires a login.***
Benefits
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• Improve productivity by combining the usability of the iPhone with ServiceMax’s complete field service functionality
• Delight customers by arriving on-time and well-equipped to solve their issues fast
• Increase technician effectiveness and first time fix rates, by providing online and offline mobile access to customer and installed product information, inventory, site, warranty and contract, SLA, and pricing knowledge
• Speed cash flow by empowering techs to debrief work orders and capture signatures on the spot
• Sell more services by providing service technicians up-sell and cross-sell recommendations and access to current pricing
• Get up and running fast by utilizing our field-ready mobile apps—no coding needed, just configuration
Features
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• Field-ready design features large targets, fewer clicks and intuitive navigation
• Quick access to customer info with one-click dialing and hands-free GPS navigation
• Seamless offline capabilities, so that technicians can access customer or product information, or capture service details remotely, regardless of Internet connectivity
• Single sign on (SSO) and OAuth 2.0 support to ensure faultless, secure access
• Configure once and deploy everywhere; ServiceMax’s Infinity Framework provides process workflows that keep techs on track, regardless of which device they use
• Calendar view of work orders and events can be dynamically changed in the field
• Real-time automated pricing from standard price books and customer contracts for time and materials estimations
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Access to all pertinent data: entitlement verifications, warranties, installed products, parts, accounts, cases and more
• Smart Business Docs to create service reports, invoices, etc. and to capture customers’ signatures while on site
Note: "Continued use of GPS running in the background can dramatically decrease battery life."
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Native0.00%
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Standard100.00%
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Direct0.00%
They are headquartered at Pleasanton, CA, United States, and have 9 advertising & marketing contacts listed on Kochava. Servicemax - From Ge Digital works with Advertising technology companies such as AppNexus, Google Remarketing, Bizo, DoubleClick.Net, Turn, Google Adsense, ExactTarget, Facebook Exchange FBX, Tapad, IponWeb BidSwitch, LinkedIn Ads, AppNexus Segment Pixel, Evidon, Beeswax, DoubleClick Bid Manager, Rubicon Project, DemDex, Google Floodlight Counter, The Trade Desk, Microsoft Advertising, Clickagy.