We provide our clients with outsourced customer engagement solutions _ from contact centres to consulting _ that help to reshape and refine their customer journey.

We have been in business since 1998, starting with just one call centre in Australia. As technology grew, so did we, and today we are experts on the end-to-end customer journey across multiple channels; with centres in Australia, the Philippines, USA and Europe.

We will partner with you to discover what is best for your business. Do you want to sell more and increase your market share? Adopt self-service automation strategies? Drive stronger customer loyalty and advocacy? No matter the goal, your customer is at the core of everything we do.

We'll enable your business to compete more effectively in your marketplace.

We will tailor a solution to suit your specific customer and to fit your specific goals. WeÍll employ the right channel - or mix of channels - including voice, social media, web chat, and virtual agents. Your back-of-house operations will be in safe hands with our shared services team. And throughout all of this our customer insights programs can harness real-time feedback, directly from the voice of the customer.

Our people are driven. Whether theyÍre on calls, managing social media, tackling back office processing, or providing a support function in the centre, everyone sets out each day to make a difference.

Stellar is passionate about people... passionate about customers.

Locations
AUSTRALIA / UNITED KINGDOM / PHILIPPINES / UNITED STATES / SINGAPORE