Teledirect provides multinational organisations with outsourced contact center services to improve their customer service or to accelerate their sales. We operate state-of-the-art contact centers in Singapore, Hong Kong, Malaysia, Thailand, Philippines, China and Japan. Part of the WPP group, we have a track record of success in the airline, luxury, insurance, banking and technology sectors.
Recruiting right, training and developing, coaching and providing quality assurance are the pillars of our success. Great infrastructure and robust analytics also help our employees outperform and to maintain high standards of quality.
- Company Name:Teledirect Telecommerce
(View Trends)
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Headquarters: (View Map)Kuala Lumpur, Malaysia
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Outsourcing/Offshoring
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1,001-5,000 employees
- 9945536 Global Rank
- Malaysia 29.0%
- Indonesia 24.0%
- Philippines 13.0%
- Dominican Republic
- 10 SDKs
- App Url: https://itunes.apple.com/app/teledirect-telecommerce/id1095563825
- App Support: https://www.tdcx.com/app/
- Genre: Business
- Bundle ID: com.teledirectasia.dashboard.app
- App Size: 10.4 M
- Version: 1.3
- Release Date: March 30th, 2016
- Update Date: April 13th, 2020
Description:
TDCX Dashboard brings real-time operational intelligence on the go.
With the power to analyze performance trends and the flexibility to search and compare metrics, the Dashboard is your real-time solution to operations management.
• Access real-time data in interactive graphs and charts
• Analyze performance trends and view progression over time
• Search and compare metrics daily, weekly or monthly
• View data online through secure authentication options
• Drill down on charts and view insights in detail
• Stable Customizable Dashboard
Optimized for your mobile devices, start bringing data to life with rich data visualization at your fingertips.
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