ThinkCX helps telecommunications companies optimize the lifetime value of their of their subscription-based customers. We do this by measuring and predicting smartphone churn in the consumer marketplace, using advanced analytics and the anonymous digital signals given off by your individual customers. The predictive models we build for smartphone churn help service providers and handset manufacturers with both customer retention and customer acquisition.

Our subscriber churn technology analyzes billions of digital signals daily, and finds subscribers who have switched their service provider/and or device. We output a continuous stream of churn events, identifying in each case both the previous and new service provider and device, without exposing consumer identities. The result is an easily-ingestible stream of churn insights that will power your marketing efforts and enrich your BI platforms.

Gaining access to live churn statistics can add incredible value to a variety of companies and teams that operate in and around the telecommunications industry. When you obtain a clear picture of the churn landscape, and are able to map the migration of subscribers between specific service providers, youÍll find yourself in a much better position to organize targeted marketing campaigns, or gain a competitive advantage, or forecast the performance of a stock in your portfolio.