Trina Solar was founded in 1997 by Gao Jifan. As a solar pioneer, Trina Solar helped change this solar industry, rapidly growing from one of the first PV enterprises in China to become a world leader in solar technology and manufacture. Trina Solar reached a milestone in 2006 when it was first listed on the New York Stock Exchange.
As the world's leading provider of smart solar solutions, Trina Solar delivers PV products, applications and services to promote global sustainable development. Through constant innovation, we continue to push the PV industry forward by creating greater grid parity of PV power and popularizing renewable energy. Our mission is to boost global renewable energy development around the world for the benefit of all of humanity.
Through 2016, Trina Solar has delivered more than 23 GW of solar modules worldwide, accounting for more than 10 percent of global market share. This makes us the largest solar module supplier in the world and earned us the 19th spot on the ñ2016 Global Top 500 New Energy Enterprises.î In addition, our downstream business includes solar PV project development, financing, design, construction, operations & management and one-stop system integration solutions for customers. At the end of 2016, these solar projects connected approximately 1.5 GW to the global power grid. Currently, Trina Solar is pioneering development in Smart PV Energy and Energy Internet Solutions.
In 2014, Trina Solar realized the milestone of shipping over 1GW in one quarter. We also broke the solar cell efficiency world record 7 times that year. To date, the State Key Laboratory of PV Science and Technology has broken 16 world records on solar cell efficiency and module power.
The unmatched level of innovation and technological capabilities of Trina Solar have allowed us to become global leaders by setting industry benchmarks for both quality and efficiency.
- Company Name:Trina Solar
(View Trends)
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Headquarters: (View Map)Changzhou, Jiangsu Sheng, China
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Renewables & Environment
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> 10,000 employees
- 186557 Global Rank
- 24985
- 325 K Estimated Visits
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Search63.79%
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Direct31.90%
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Referrals2.99%
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Social0.95%
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Mail0.30%
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Display0.07%
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10.57%
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9.79%
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5.66%
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4.63%
- Japan 46.2%
- United States 3.8%
- India 1.9%
- Lawyers and Law Firms
- Business and Corporate Law
- 33 SDKs
- App Url: https://itunes.apple.com/app/trina-solar/id1124386873
- App Support: https://customerservice.trinasolar.com/
- Genre: Business
- Bundle ID: trina
- App Size: 12.9 M
- Version: 2.0.3
- Release Date: June 27th, 2016
- Update Date: June 24th, 2018
Description:
TrinaSolar voice of customer app will provide more convenience channel to submit service requests for our global customers. It includes key functionalities in service progress like warranty, enquiry, feedback and so on. App functionalities will include:
Service Requests Management
1、Standard service request process and recording, standard mandatory information for Requests and ensure we can handle it as soon as possible.
2、Real time integrate customers service requests to Trina Solar, tracking and improving work efficiency for our service guys.
3、Classify customer requests, deliver request handling progress in-time to customer to improve information sharing transparency.
Customer Feedback Management
1、Provide channel to customer to submit non-warranty requests, it will be helpful to collect, analysis and hear customer opinions.
2、In-time transmit customer feedback to company to support future improvement strategy.
天合客户之声应用平台将提供给客户更加便捷的服务请求提交渠道,整合服务过程中对质保、咨询、意见反馈等关键功能,快速部署及回应,其应用领域包括:
服务请求管理
1、规范服务请求流程和记录,收集客户填写的必要信息以便快速处理
2、实时整合客户的服务请求,监控服务人员的处理效率
3、分类客户服务请求,并及时传递处理进度给客户,便于处理过程的透明性
客户反馈管理
1、提供渠道给客户反馈非质保性意见,便于更广泛收集、分析及听取客户意见
2、及时调整、分配客户的意见给公司管理层,支持未来优化的策略
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Native0.00%
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Standard100.00%
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Direct0.00%
They are headquartered at Changzhou, Jiangsu Sheng, China, and have 7 advertising & marketing contacts listed on Kochava. Trina Solar works with Advertising technology companies such as AdRoll, Bizo, Google Remarketing, DoubleClick.Net.