VADS Berhad (VADS) is one of MalaysiaÍs leading BPO and Managed ICT Service provider. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM) in 1991, today we are wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries.
Our main activities are Business Process Outsourcing, Value Added Services and IT Services. We bring together people, processes and technologies to enable more effective and dynamic use of information technology and communication. We empower businesses with value-based innovative solutions and services by offering our expertise in what we do best that allows you to focus on what you do best _ your core business.
BPO Service Offerings:
1. Contact Center Outsourcing
2. Transaction Process Outsourcing
3. Human Capital Management
4. Facilities and Technologies Outsourcing
5. Knowledge Process Outsourcing
- Company Name:Vads Berhad
(View Trends)
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Outsourcing/Offshoring
- 4727633 Global Rank
- 76386 Malaysia
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Search87.32%
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Referrals10.72%
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Direct1.96%
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Display0.00%
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Mail0.00%
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Social0.00%
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- Malaysia 100.0%
- Philanthropy
- Grants
- Grant-Making Foundations
- 16 SDKs
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- App Url: https://itunes.apple.com/app/vads-berhad/id1177368805
- App Support: http://www.vads.com
- Genre: Utilities
- Bundle ID: net.gainsecure.dxForum2016
- App Size: 11.8 M
- Version: 1.1
- Release Date: November 22nd, 2016
- Update Date: November 30th, 2016
Description:
Digital Experience Forum (DX Forum) 2016, is an exclusive event organised by TM-VADS as a knowledge sharing session on the latest technology trends and updates, themed “Collaborate To Deliver Digital Experience.”
As an initiative to foster customer intimacy and engagement, this full day Forum brings delegates through thought leadership sessions focusing on digital collaboration and connected office experience demo session with our technology partner.
Today, as the world moves into the fourth industrial revolution where the realms of cyber and physical (devices, machines and such) integrates, customers’ expectation becomes even higher and more sophisticated. Industries are robustly adapting digitalisation in their operations to increase their efficiency and productivity. This new trend demands businesses to support their workforce with the right tools to enable integrated communication across all departments and regions. In order to do this, businesses need a secure, affordable way to create interactive, real-time connections among offices, mobile and expert workers.
Additionally, with the emerging digital trends that are becoming more integral in our lifestyle, businesses need to equip themselves with the capability to track customers’ journey across and interweaving multiple channels – be it through the conventional channels such as call centres and outlets; or digital channels such as web and app. The capability to serve customers seamlessly across these channels, in an omnichannel manner, will allow businesses to deliver a truly differentiated customer journey.
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They have advertising & marketing contacts listed on Kochava. Vads Berhad works with Advertising technology companies such as Yield Manager, BlueKai, DoubleClick.Net, eXelate, AppNexus, Atlas, Google Adsense, Brandscreen, Zenovia.