Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 2000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages. Our core objective is to deliver superior quality and value to our clients in every aspect of the CRM cycle.

Xceed currently operates from (7) sites in Egypt & (2) sites in Casablanca, Morocco.

* Services
Inbound Services
Outbound Services
Back office Services
Infrastructure Management Services
Recruitment Process Outsourcing
Helpdesk Support Services
Social Media Analysis Services

* Sectors Served
Telecommunication
Technology
Automotive
Public Sector
Tourism & Aviation
Education

* Awards
Best Global Outsourcing 100TM 2009, 2010, 2011, 2012 & 2013_ IAOP»
Outsourcing Service Provider- 2006 & 2007 _ Insight
Call Centre Award -2007 _ Insight
The Business Continuity Team of the Year-2012 - BCI Institute
Best Career and Skill Paths Award -2008 - Insight
Best Recruitment Program Award -2009 - Insight

* Certificates
COPC¬-20006,2007,2008,2009,2010,2011,2012
BS 25999:2007 Business Continuity Management System- BSI
OHSAS 18001:2007 Occupation Health & Safety Management System- BSI
ISO 9001:2008
ISO/IEC 27001:2005 Information Security Management System- BSI
ISO 14001:2004

* Clients Recognition
Microsoft Premier Vendor -2005-2007
The Strategic Partner of the Year 2012-du