BirdEye is the leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review sites, social channels, and surveys.
Happy customers are the most powerful and untapped source of revenue.
Customer experience drives ratings. Ratings drive revenue. The BirdEye platform gives businesses complete control of both, to hardwire every business decision around the customer and scale revenue and growth.
Say hello to customer-driven marketing.
BirdEye is a comprehensive platform that turns feedback into insights, insights into action, and customer happiness into revenue.
- Company Name:Birdeye
(View Trends)
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Headquarters: (View Map)Sunnyvale, CA, United States
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Computer Software
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50 - 200 employees
- 22556 Global Rank
- 4625 United States
- 3.67 M Estimated Visits
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Search68.28%
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Direct28.77%
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Referrals2.04%
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Social0.58%
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Mail0.33%
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Display0.00%
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90.81%
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2.74%
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1.51%
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0.50%
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- United States 85.3%
- India 9.4%
- Mexico 1.2%
- Canada 0.6%
- Pakistan 0.6%
- Basic Chemicals
- Gases
- 10 SDKs
- 4.33 Avg. Rating
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- App Url: https://itunes.apple.com/app/bird-eye-consulting/id1000915473
- App Support: http://www.birdeye.com/contactus/
- Genre: Business
- Bundle ID: com.birdeye.blip
- App Size: 90 M
- Version: 4.4.0
- Release Date: August 24th, 2015
- Update Date: May 15th, 2021
Description:
Be found. Be chosen. Be the best business.
Birdeye is an end-to-end customer experience platform connecting local businesses with customers through digital experiences. Take advantage of powerful technologies related to online reviews, digital interactions, and customer insights—to win at three crucial moments in the customer experience journey.
Connect with your customers at every touchpoint whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
Get instant access to Reviews, Inbox, Contacts, Ticketing, and Reports— at any time from anywhere!
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 150+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued.
Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is changing the world through customer experiences. More than 50,000 businesses use Birdeye everyday to be found with online reviews, be chosen by customers with convenient text interactions, and be the best business with modern customer experience tools.
Any questions? Please contact support@birdeye.com.
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Native1.40%
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Standard95.33%
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Direct3.27%
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They are headquartered at Sunnyvale, CA, United States, and have 2 advertising & marketing contacts listed on Kochava. Birdeye works with Advertising technology companies such as Google Remarketing, Google Adsense, DoubleClick.Net, Facebook Custom Audiences, AdRoll, Index Exchange, Twitter Ads, AppNexus, Openads/OpenX, Yahoo Small Business, Pubmatic, Rubicon Project, Taboola, IponWeb BidSwitch, DoubleClick Bid Manager, Centro, Adobe Audience Manager Sync, Tapad, DemDex, Advertising.com, Ad Tech Japan AOL, TripleLift, LinkedIn Ads, AppNexus Segment Pixel, Bizo, GumGum, Nativo, Polymorph, Outbrain, Google Adsense Asynchronous, Google AdSense Integrator, AdDaptive Intelligence, Atlas, Google Floodlight Counter, Microsoft Advertising, Beeswax, The Trade Desk.