Welcome to Dataprise's official LinkedIn company page.
The Dataprise philosophy is that our customers should be focused on running their core businesses _ and not their technology. ThatÍs where we come in.
Since 1995, Dataprise has helped more than 5,000 organizations across the Mid-Atlantic make best use of their business technology. With a staff that consists of over 300 certified network technical consultants and support staff, we are able to move at light speed to anticipate our customers'_ needs which means that we have all the expertise that youÍll ever need _ all under one roof.
Our world-class Dataprise eXperience customer support means that we hold ourselves to the highest accountability in the industry to ensure that you are always satisfied with our results.
- Company Name:Dataprise
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Headquarters: (View Map)Rockville, MD, United States
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Information Technology and Services
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200 - 500 employees
- 423842 Global Rank
- 89414 United States
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Direct44.12%
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Search42.22%
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Referrals7.20%
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Mail5.83%
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Social0.62%
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Display0.00%
- United States 35.6%
- Egypt 30.3%
- India 15.0%
- Pakistan 6.1%
- Morocco 1.6%
- Beverages
- Coffee
- 10 SDKs
- App Url: https://itunes.apple.com/app/dataprise/id1217167951
- App Support: https://www.dataprise.com/clientcenter
- Genre: Business
- Bundle ID: com.dataprise.myhelpdeskapp
- App Size: 16.6 M
- Version: 1.1.16
- Release Date: May 22nd, 2017
- Update Date: December 17th, 2019
Description:
Professional 24x7 technical support for your employees.
THE BEST OPTION FOR EMPLOYEES ON THE GO
Provide your employees access to technical support around the clock. Features direct access to our professionally staffed U.S. based help desk who can resolve your technical issues of all kinds. We work around your schedule to resolve issues quickly and correctly the first time.
PROFESSIONAL GRADE OPTIONS
We will support your users in the following ways:
1. Direct dial-in priority access
2. App initiated tickets
3. Live running history updates
4. Email-only communication preference
5. Push notification updates
6. Introducing feature for users to quickly request To Do's from the support team.
7. Fix-and-notify option for many types of common issues (e.g. "password resets")
CUSTOMER WHITE LABELING AVAILABLE WITH myHelpDesk!
myHelpDesk can be branded as YOUR Help Desk. Our white labeled app options integrate with our 24x7 Help Desk to provide a highly integrated and seamless support experience for YOUR own customers.
Our white label options are included FREE with a service subscription and include the following features:
1. Branded myHelpDesk app with your business logo
2. Your own displayed support email, phone and contact information
3. Branded voice prompt IVR menu for inbound calls
4. White labeled push and email ticket update notifications
5. Branded live-technician answer scripts
REQUIREMENTS
Your organization must be pre-activated with a current support subscription in order to utilize this app.
TRY FOR FREE!
Don't have a current support subscription? Don't worry! The myHelpDesk app offers a free demo mode where you can access and utilize the app as if you were a pre-activated organization (limited access applies).
To demo the app:
1. Download app on your device
2. Click on 'Click Here to Demo'
3. Complete registration
Once in the app, you will be able to exercise the app's functionality.
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They are headquartered at Rockville, MD, United States, and have 1 advertising & marketing contacts listed on Kochava. Dataprise works with Advertising technology companies such as DoubleClick.Net, Google Adsense, Google Remarketing, Facebook Custom Audiences, LinkedIn Ads, AppNexus, AppNexus Segment Pixel, Bizo, Twitter Ads, DoubleClick Bid Manager, StackAdapt, Microsoft Advertising, StackAdapt Retageting, Clickagy.