GSS delivers customer experience management through an internationally awarded integrated multichannel customer service operation. Our customer contact centers deliver services through all the touch points with the customer: telephone, e-mail and chat, social media & face-to-face. We help companies differentiate from their competition through a unique combination of services: customer services, back office, customer satisfaction surveys, collections, and 2.0 customer services. We have more than 7,000 people in 9 centers worldwide, from where we provide services in more than 50 countries in more than 12 languages.