Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. Research documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit www.Mattersight.com.
- Company Name:Mattersight Corporation
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Headquarters: (View Map)Chicago, IL, United States
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Information Technology and Services
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200 - 500 employees
- 10249153 Global Rank
- 3459301 United States
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Direct53.62%
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Search46.38%
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