Optanix is the leader in predictable IT. We optimize the service delivery infrastructure of the worldÍs most demanding organizations, maximizing the availability and performance of their mission-critical business services.
In todayÍs hyper-competitive digital economy, a predictable service delivery infrastructure has never been more vital to powering the digital experience. Working together with the applications, it must demonstrate the highest levels of reliability, performance, security and availability to deliver critical business services. Armed with the Optanix Platform and IT Management-as-a-Service offerings, organizations bring a fundamental new level of certainty and automation to identifying and managing every real issue underpinning the digital experience.
With Optanix, IT organizations shift from reactive, ad hoc processing of millions of unqualified events to a predictable approach to deriving root cause. Our customers collapse the time it takes to solve issues; dramatically reduce the resources involved; and are able to fix problems the first time and never see them again. The result is increased service availability and performance.
Optanix is built on the collective experience of 250 world-class customers, including 8 of the largest global financial institutions, the federal government, the world's largest systems integrator, and the world's largest networking company. Our team of 350+ engineers offers unparalleled expertise and breadth having managed more than 1,000 environments in 65 countries. Additionally, Optanix was named a ñCool Vendorî in GartnerÍs 2016 ITSM 2.0 report, highlighting our innovative approach to helping customers more efficiently leverage IT resources by aligning priorities based on the criticality of incoming alerts.
OptanixÍs patented, battle-tested platform and full suite of services is delivered through leading channel partners, who benefit from our turnkey strategies and 15 year heritage in automating IT.
- Company Name:Optanix
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Headquarters: (View Map)New York, NY, United States
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Information Technology and Services
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200 - 500 employees
- 5397708 Global Rank
- 1977257 United States
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- 0 SDKs
- App Url: https://itunes.apple.com/app/optanix/id1201949420
- App Support: http://www.optanix.com/support
- Genre: Business
- Bundle ID: com.shoregroup.optanix
- App Size: 60.7 M
- Version: 1.01
- Release Date: February 13th, 2017
- Update Date: April 5th, 2017
Description:
Harness the power of the Optanix Platform right from your iPhone or iPad.
The Optanix Mobile app provides you with anytime, anywhere access to event management capabilities and network status details residing on your Optanix Platform. Whether you’re in an IT organization that uses the Optanix Platform to manage your network or Optanix maintains your network with its IT-Management-as-a-Service (IT MaaS), Optanix Mobile app will keep you fully apprised of the operational state of your network and critical services.
IT network and systems engineers use Optanix Mobile app to be notified of and manage incidents that are identified and validated by the Optanix Platform, and to quickly access system and device status details while on the go.
IT management uses Optanix Mobile app for visibility to issues that are impacting the business, and the support team efforts that are underway to resolve them.
To use Optanix Mobile app, you must have:
* Optanix Platform with Release 5.4 or higher
* Mobile access enabled in platform configuration. If necessary, contact your Optanix Platform system administrator to request this one-time setup.
* An existing user account on the platform
* Platform IP address and your user account credentials
* VPN app installed, open on your device and connected to your network when you are remote. Network access and account details are required to establish VPN connectivity. Optanix recommends the Cisco AnyConnect VPN app.
Features:
Event Management
* Incident dashboard – provides a quick summary on the incidents being management and trends
* Case List – view all open cases, including their type, priority and status
* View case detail – drill down into cases to access history and additional details
* Update cases – supplement details and change settings on cases
* Create a new case – add a new case to the platform, with the ability to set or populate all case fields
* Filter Case List – locate specific cases in the Case List by selecting filter criteria such as device name, assigned party, category, type, impact, when created, and more
* Search Case List – search the Case List for specific cases of interest
* Receive notifications of new and updated cases
* Speech-driven user interface for common actions (English language)
Availability Management
* Status Table – view the operational state of devices in your network
* Device List – view a list of devices being monitored and managed
* Filter Device List – locate specific devices in the Device List to access more details
* Search Device List – search the Device List for a specific device of interest
* View device details – drill down on a device for asset and location information, status details and associated cases
Together with the Optanix Platform, Optanix Mobile app enables you to manage events and access system and network status details for these and other technologies:
* Cisco Unified Communications Manager (CUCM) and the suite of Cisco collaboration applications
* Cisco Unified Contact Center (UCCE) and the suite Cisco customer collaboration applications
* Foundation networks
* Wireless
* Data center
* Videoconferencing
User Guide -> http://www.optanix.com/platform-mobile-app-user-guide
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They are headquartered at New York, NY, United States, and have advertising & marketing contacts listed on Kochava. Optanix works with Advertising technology companies such as AdBlock Acceptable Ads, Google Adsense for Domains, DoubleClick.Net, Bizo, LinkedIn Ads, The Trade Desk, Microsoft Advertising, Taboola.
