Mobikon is a leading restaurant marketing analytics and customer engagement platform for Food & Hospitality industry. With over 350 brands spanning 2800+outlets across 9 countries of Asia and Middle east, Mobikon has engaged over 5,100,000+ customers and has powered 3,200,000+ reviews. Headquartered in Singapore the company has 7 offices located across Asia and Middle-east.
Since 2009, Mobikon has been a one stop solution for automated feedback and marketing systems, detailed customer profiling & engagement, customer relationship management (CRM), online reservation etc, which is achieved through a wide array of high-end products like mEngage, mConcierge, mFeedback, mOrder, mNow, mWebsite. Over the years Mobikon has powered restaurant brands to increase their sales & revenue by identifying, engaging, delighting their customer experience.
Mobikon brings in seamless experience to restaurant brand to increase their revenue through various automated marketing and diner engagement techniques. The restaurants get benefits of real-time analytics notification, customer behaviour, patterns, preferences and detailed reporting enabling clients to have a better insight of customers in order to increase repeat visits, higher spend and impact overall brand equity.
Mobikon's products have incredibly increased business for its restaurant brands with in-store engagement and intelligent marketing tools.
Specialities
1. In store feedback platform for restaurants
2. Single CRM (Customer relationship management) dashboard
3. API integration systems
4. Social Media Integration
5. Automated email/SMS marketing
6. Website development for hotels, resorts, and restaurants
7. Social media marketing
- Company Name:Mobikon Asia Pte. Ltd.
(View Trends)
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Headquarters: (View Map)Singapore, Singapore
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Hospitality
- 1154981 Global Rank
- 102836 Philippines
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Direct91.96%
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Referrals6.53%
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Search1.00%
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Mail0.50%
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Display0.00%
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Social0.00%
- India 45.4%
- Philippines 28.4%
- Singapore 26.2%
- University of Waterloo
- 10 SDKs
- 3.14 Avg. Rating
- 0 Total reviews
- App Url: https://itunes.apple.com/app/mobikon-asia-pte-ltd-/id466322008
- App Support: http://www.mobikontech.com
- Genre: Lifestyle
- Bundle ID: com.mobikon.konekt
- App Size: 4.8 M
- Version: 2.8.1
- Release Date: November 21st, 2011
- Update Date: April 2nd, 2015
Description:
Konekt Feedback changes the way you take your Guests satisfaction survey. Your Guests can give feedback about your service on iPad instead of the conventional paper based survey. The app works in online and offline mode. The feature lists of the Konekt Feedback app are
Features:
•Opening Note
•Management Alert System
•Detect Negative Feedback
•Customize Questionnaire and Rating System
•Custom Branding
•Increase direct revenues via Repeat coupons
•Analytics Report
•Social Media Integration
•Data Capture
•Beneficial Ad Strategy
The feature list does not end here. It also allows you to pre design any Room, F&B or amenities offer so that your guests who have visited your Hotel or Restaurant can get offer via coupon on their phone or email just by a click. This feature helps to enhance the repeat business.
The backend system allows you to develop, manage, update and create survey questionnaires as per your choice. The backend system dashboard gives you access to in depth analytics and reports.
To get started with the App, one can register for it and based on the type of feedback they select from the options, a sample questionnaire will be setup at the server side for them.
Important:
Konekt Feedback is free to use as a front-end and it is an integrated part of base Konekt platform.