Yes. Customers are the centre of our world.
At Optus we love helping customers connect with their world through smart innovation and market leading technology and offers.
Established in 1992, weÍre an Australian Telco that connects our customers through a full range of communications products including mobile, telephony, broadband, satellite and subscription TV. We look after our own mobile and fixed service networks and continue investment into new technologies like 4G and the National Broadband Network.
So, now you can see that weÍre a big telco, but we have an even bigger vision. And thatÍs to become the most loved service brand in Australia. ThatÍs going to take time, but the good news is weÍve already got things underway.
The biggest step was launching our new brand identity in 2013. We made a declaration of Yes. ItÍs a small word, but the one we started with all those years ago. ItÍs about putting customers first and becoming their champions _ offering them competition, choice and most importantly looking after them with whatever challenges they face.
WeÍre also a subsidiary of Singapore Telecommunications, Ltd.
- Company Name:Optus
(View Trends)
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Headquarters: (View Map)Macquarie Park, NSW
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Telecommunications
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10,001+ employees
- 4998 Global Rank
- 102
- 18.6 M Estimated Visits
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Direct52.92%
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Search39.30%
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Mail2.66%
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Social2.57%
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Referrals1.28%
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Display1.27%
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1.10%
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0.51%
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0.37%
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0.16%
- Australia 93.7%
- United States 2.0%
- India 1.3%
- Disabilities
- Assistive Technology
- 10 SDKs
- 4.48 Avg. Rating
- 2.44 K Total reviews
- App Url: https://itunes.apple.com/app/optus/id503716230
- App Support: https://optus.com.au/support
- Genre: Utilities
- Bundle ID: au.com.optus.selfserviceapp
- App Size: 339 M
- Version: 6.14
- Release Date: March 5th, 2012
- Update Date: June 10th, 2021
Description:
Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it.
MESSAGE US 24/7 FOR SUPPORT
• Get instant responses from our new Digital Assistant
• Connect to human experts when you need to
• Access your message history
• Reply when it suits you
FIND YOUR OWN ANSWERS
• Learn more about your device with our device guides
• Check Optus 5G tower locations and modem setup guide
• Setup your internet with our modem install guides
• Speed-test your home WiFi internet
• Troubleshoot your home nbn internet service
• Access all our Help & Support articles
• Track your order for the latest updates
STAY ON TOP OF YOUR USAGE
• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data hungry service
• Check usage by call minutes and text messages
• See your international Roaming Data Usage
• View your active and available service add-ons
BILLING MADE EASY
• View your latest and previous bills with a detailed breakdown
• Setup direct debit for your preferred payment type in seconds
• Pay your bill securely with credit card
• Save your billing information for next time
• Request a payment extension
• Quickly report a payment when you need to
SIMPLIFY YOUR PREPAID
• Check your remaining credit
• Recharge quickly in the app
• Payments accepted via debit card, credit card and PayPal
• Use a pre-purchased retail voucher
• Access all your available add-on options
• Quickly recharge for anyone linked to your account
MANAGE YOUR ‘MY ACCOUNT’ SETTINGS
• Log in to the app using your My Account details
• Change your login username and password
• Re-set your password if you can’t remember it
• Update your contact information
• See your Mobile and Fixed services when logged in
• Manage your account permissions and approve users
CONTROL YOUR PLAN AND SERVICES
• View your plan details and contract information
• Access your device insurance information
• Change your plan to fit your needs
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications
JUST FOR YOU
• Launchpad personalised to your most relevant features
• View the latest Entertainment options
• Check out our latest offers and deals
• Access to the McAfee Parental Controls (Family Plans Only)
DONATE YOUR DATA
You can donate some of your data from your eligible Optus Mobile plan. It will provide much needed internet access to young Australians who need it most, so they can learn, create and connect with the world around them and help power their potential.
Learn more about Donate Your Data:
optus.com.au/donate-your-data
Device Compatibility:
My Optus app is available on iPhone iOS 12 or later.
Hep & Support:
optus.com.au/support
Optus Privacy Policy:
optus.com.au/about/legal
Sort by
Winken De WIlde
cbarnes84
No Data breakdown
Polsy76
Worst app ever
YesAndILikeIt
Just a normal user
iwonga
Server constantly
The Petch
Easy to do business on the Optus app
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Native3.79%
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Standard66.21%
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Direct30.00%
They are headquartered at Macquarie Park, NSW, and have 45 advertising & marketing contacts listed on Kochava. Optus works with Advertising technology companies such as Google Adsense, DoubleClick.Net, eXelate, Neustar AdAdvisor, BlueKai, Drawbridge, Media Innovation Group, DemDex, Facebook Custom Audiences, Eyeota, The Trade Desk, BlueKai DMP, Google Remarketing, Turn, Adconion, LinkedIn Ads, DoubleClick Bid Manager, AppNexus, Commission Factory, Google Floodlight Sales, Google Floodlight Counter, Twitter Ads, Bizo, Snap Pixel, Amazon Ad System, Amazon Associates.
Still Buggy