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Optus
Yes. Customers are the centre of our world. At Optus we love helping customers connect with their world through smart innovation and market leading technology and offers. Established in 1992, weÍre an Australian Telco that connects our customers through a full range of communications products including mobile, telephony, broadband, satellite and subscription TV. We look after our own mobile and fixed service networks and continue investment into new technologies like 4G and the National Broadband Network. So, now you can see that weÍre a big telco, but we have an even bigger vision. And thatÍs to become the most loved service brand in Australia. ThatÍs going to take time, but the good news is weÍve already got things underway. The biggest step was launching our new brand identity in 2013. We made a declaration of Yes. ItÍs a small word, but the one we started with all those years ago. ItÍs about putting customers first and becoming their champions _ offering them competition, choice and most importantly looking after them with whatever challenges they face. WeÍre also a subsidiary of Singapore Telecommunications, Ltd.
Telecommunications
10,001+
Macquarie Park, NSW
About

Yes. Customers are the centre of our world.

At Optus we love helping customers connect with their world through smart innovation and market leading technology and offers.

Established in 1992, weÍre an Australian Telco that connects our customers through a full range of communications products including mobile, telephony, broadband, satellite and subscription TV. We look after our own mobile and fixed service networks and continue investment into new technologies like 4G and the National Broadband Network.

So, now you can see that weÍre a big telco, but we have an even bigger vision. And thatÍs to become the most loved service brand in Australia. ThatÍs going to take time, but the good news is weÍve already got things underway.

The biggest step was launching our new brand identity in 2013. We made a declaration of Yes. ItÍs a small word, but the one we started with all those years ago. ItÍs about putting customers first and becoming their champions _ offering them competition, choice and most importantly looking after them with whatever challenges they face.

WeÍre also a subsidiary of Singapore Telecommunications, Ltd.

Site Traffic
  • 4998 Global Rank
  • 102
  • 18.6 M Estimated Visits
Traffic Sources
  • Direct
    52.92%
  • Search
    39.30%
  • Mail
    2.66%
  • Social
    2.57%
  • Referrals
    1.28%
  • Display
    1.27%
Geography Breakdown
Powered by
Alexa Traffic Data
Global Rank 5,143
5,560
Links In Count 911
521
Australia Rank 86
67
Australia Page Views 93.7%
7.7%
Top Countries
Top Sites Linking In
Top Search Keywords
  • Atlanta
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 4.48 Avg. Rating
  • 2.44 K Total reviews
  • App Url: https://itunes.apple.com/app/optus/id503716230
  • App Support: https://optus.com.au/support
  • Genre: Utilities
  • Bundle ID: au.com.optus.selfserviceapp
  • App Size: 339 M
  • Version: 6.14
  • Release Date: March 5th, 2012
  • Update Date: June 10th, 2021

Description:

Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it.
MESSAGE US 24/7 FOR SUPPORT
• Get instant responses from our new Digital Assistant
• Connect to human experts when you need to
• Access your message history
• Reply when it suits you

FIND YOUR OWN ANSWERS
• Learn more about your device with our device guides
• Check Optus 5G tower locations and modem setup guide
• Setup your internet with our modem install guides
• Speed-test your home WiFi internet
• Troubleshoot your home nbn internet service
• Access all our Help & Support articles
• Track your order for the latest updates

STAY ON TOP OF YOUR USAGE
• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data hungry service
• Check usage by call minutes and text messages
• See your international Roaming Data Usage
• View your active and available service add-ons

BILLING MADE EASY
• View your latest and previous bills with a detailed breakdown
• Setup direct debit for your preferred payment type in seconds
• Pay your bill securely with credit card
• Save your billing information for next time
• Request a payment extension
• Quickly report a payment when you need to

SIMPLIFY YOUR PREPAID
• Check your remaining credit
• Recharge quickly in the app
• Payments accepted via debit card, credit card and PayPal
• Use a pre-purchased retail voucher
• Access all your available add-on options

• Quickly recharge for anyone linked to your account

MANAGE YOUR ‘MY ACCOUNT’ SETTINGS
• Log in to the app using your My Account details
• Change your login username and password
• Re-set your password if you can’t remember it
• Update your contact information
• See your Mobile and Fixed services when logged in
• Manage your account permissions and approve users

CONTROL YOUR PLAN AND SERVICES
• View your plan details and contract information
• Access your device insurance information
• Change your plan to fit your needs
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications

JUST FOR YOU
• Launchpad personalised to your most relevant features
• View the latest Entertainment options
• Check out our latest offers and deals
• Access to the McAfee Parental Controls (Family Plans Only)

DONATE YOUR DATA
You can donate some of your data from your eligible Optus Mobile plan. It will provide much needed internet access to young Australians who need it most, so they can learn, create and connect with the world around them and help power their potential.
Learn more about Donate Your Data:
optus.com.au/donate-your-data

Device Compatibility:
My Optus app is available on iPhone iOS 12 or later.

Hep & Support:
optus.com.au/support

Optus Privacy Policy:
optus.com.au/about/legal

Daily Downloads Dec 01 - 31, 2024

Sort by

Winken De WIlde

Jan 26, 2017

Still Buggy

Data breakdown for current period shows "no data ". Even after the latest update. Optus - more broken promises. Please fix.

cbarnes84

Jan 26, 2017

No Data breakdown

The data usage breakdown never seems to work. Great idea but not much good if it doesn't work. Also you can't go back to the main page once you go into there. Meaning you have to then close the app down and go back in to use other functions. Not convenient.

Polsy76

Jan 24, 2017

Worst app ever

Continually crashes, loses data, makes you re enter details. Pathetic for a supposed communications company.

YesAndILikeIt

Jan 24, 2017

Just a normal user

It allows me to pay bills and view data usage on my phone. Very convenient and useful.

iwonga

Jan 23, 2017

Server constantly

Issues with username and password always says server down

The Petch

Jan 22, 2017

Easy to do business on the Optus app

This a good functional app to manage accounts. The favourites function is clunky, not remembering details just entered.
Show More
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
Core Location Framework
The Core Location framework lets you determine the current location or heading associated with a device. The framework uses the available hardware to determine the user’s position and heading. You use the classes and protocols in this framework to configure and schedule the delivery of location and heading events. You can also use it to define geographic regions and monitor when the user crosses the boundaries of those regions. In iOS, you can also define a region around a Bluetooth beacon.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
MobileCoreServices
Use uniform type identifier (UTI) information to create and manipulate data that can be exchanged between your app and other apps and services using MobileCoreServices.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
  • Native
    3.79%
  • Standard
    66.21%
  • Direct
    30.00%
Ads Seen Recently
260
Latest Publishers
Publisher Ranking
Longest Running Ad
Optus
Device
Desktop
Dimensions
300x600
Dates Active
Jan 21, 2018 to Dec 14, 2019
Optus
Device
Desktop
Dimensions
300x600
Dates Active
Jan 21, 2018 to Dec 14, 2019
Optus
Device
Desktop
Dimensions
300x250
Dates Active
Feb 23, 2019 to Dec 14, 2019
Optus
Device
Mobile
Dimensions
300x250
Dates Active
Feb 22, 2019 to Dec 14, 2019
Optus
Device
Desktop
Dimensions
other
Dates Active
Sep 05, 2019 to Sep 19, 2019
Optus
Device
Desktop
Dimensions
other
Dates Active
Jan 29, 2019 to Nov 05, 2019
Optus
Device
Mobile
Dimensions
other
Dates Active
Nov 17, 2019 to Nov 26, 2019
Optus
Device
Desktop
Dimensions
other
Dates Active
Oct 27, 2019 to Oct 27, 2019
Optus
Device
Mobile
Dimensions
other
Dates Active
Nov 22, 2019 to Nov 22, 2019
Optus
Device
Mobile
Dimensions
200x200
Dates Active
Dec 05, 2019 to Dec 05, 2019
Optus
Device
Desktop
Dimensions
other
Dates Active
Nov 30, 2019 to Nov 30, 2019
Optus
Optus
Optus
Optus
Optus
Optus receives up to 7.7M pageviews per day, in countries such as India, Indonesia, Singapore, United States, Australia, United Kingdom.

They are headquartered at Macquarie Park, NSW, and have 45 advertising & marketing contacts listed on Kochava. Optus works with Advertising technology companies such as Google Adsense, DoubleClick.Net, eXelate, Neustar AdAdvisor, BlueKai, Drawbridge, Media Innovation Group, DemDex, Facebook Custom Audiences, Eyeota, The Trade Desk, BlueKai DMP, Google Remarketing, Turn, Adconion, LinkedIn Ads, DoubleClick Bid Manager, AppNexus, Commission Factory, Google Floodlight Sales, Google Floodlight Counter, Twitter Ads, Bizo, Snap Pixel, Amazon Ad System, Amazon Associates.
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Last Updated 12/19/24
Optus receives up to 7.7M pageviews per day, in countries such as India, Indonesia, Singapore, United States, Australia, United Kingdom.

They are headquartered at Macquarie Park, NSW, and have 45 advertising & marketing contacts listed on Kochava. Optus works with Advertising technology companies such as Google Adsense, DoubleClick.Net, eXelate, Neustar AdAdvisor, BlueKai, Drawbridge, Media Innovation Group, DemDex, Facebook Custom Audiences, Eyeota, The Trade Desk, BlueKai DMP, Google Remarketing, Turn, Adconion, LinkedIn Ads, DoubleClick Bid Manager, AppNexus, Commission Factory, Google Floodlight Sales, Google Floodlight Counter, Twitter Ads, Bizo, Snap Pixel, Amazon Ad System, Amazon Associates.