The UNIQA Group is one of the leading insurance groups in its core markets of Austria and Central and Eastern Europe (CEE). We have approximately 40 companies in 19 countries and serve more than 10 million customers. Proximity to customers Proximity to our customers is the cornerstone of our business. We focus on our core business of providing people with security. We address our customersÕ needs and devise solutions tailored to meet them. This is only possible through personal contact, face to face and on a local basis. This enables us to understand our customersÕ situations and to be in a position to help them. To this end, we are systematically increasing the number of service centres that we operate and leveraging the extensive sales network of the Raiffeisen banking group in Austria and Central and Eastern Europe. This commitment pays off for customers, but for us as well. UNIQA has repeatedly been voted the most trusted brand in Austria. Employees To whom are we actually referring when we say ÒweÓ? ÒWeÓ are around 22,000 UNIQA employees and employees of the general agencies working exclusively for UNIQA, approximately 5,350 of whom work in Austria. ÒWeÓ are people from many different countries, with different native languages, ethnic origins and genders. ÒWeÓ are a colourful, dedicated team united behind a common objective: offering our customers a degree of security that makes life easier for them and their families. Our core markets The UNIQA Group is at home in Austria and Central and Eastern Europe. Our Group now boasts 40 companies in 19 countries. We hold top market positions in many of these countries. The UNIQA Group operates in Austria, Albania, Bosnia, Bulgaria, Croatia, the Czech Republic, Hungary, Italy, Kosovo, Liechtenstein, Macedonia, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Switzerland and Ukraine.