Founded in 1990, XSi is a two time Inc. 5000 company led by a tenured team of industry pioneers and former Executives from Cisco Systems and Juniper Networks. XSi has over 1,100 customers in maintenance support programs worldwide. XSi is truly defined by the goals set forth in its mission statement: To simplify and reduce the cost of IT maintenance support while providing a highly technical, customer-friendly service capable of supporting complex, mission-critical, multi-vendor IT environments As organizations continue to struggle with rising Original Equipment Manufacturer (OEM) maintenance support costs, the quality of customer support and technical service provided by these same providers has degraded. XSiÍs unique triage-based intake system for technical support is transformative in its approach: One call, one explanation of the issue, and one cross- vendor subject matter expert team to troubleshoot until resolution. XSiÍs customizable reporting options are revolutionizing the way enterprises are monitoring support SLAs and support trends across their enterprises and across the entire IT asset portfolios. As buying organizations continue to be resource constrained, XSiÍs contract consolidation methodology decreases workload while reducing risk of contract lapse. Leveraging both dedicated personnel and sophisticated automation tools, XSi works with its customers to first identify, then rationalize, and finally reduce the overall cost and number of maintenance contracts. XSiÍs customers generally achieve a savings of 30-40% over traditional OEM maintenance support. Offerings: OEM and Alternative I.T. Maintenance Datacenter Services IT Asset Disposition (ITAD) IT Software Solutions for reducing costs and maximizing utilization and efficiency New Datacenter and High Performance Computers, Networking and Storage Refurbished Datacenter and High Performance Computers, Networking and Storage