Customer Smiles. Delivered at Scale | Continuously.
Cyara provides the world's leading Customer Experience (CX) Assurance platform for digital (email, web chat, SMS...) and voice channels. Many of the world's best known companies trust Cyara to enable rapid innovation of the customer experience and to achieve better customer outcomes, while dramatically reducing the cost of development and testing and minimizing the risk of exposing customers to poor customer experiences. The Cyara Platform provides a foundation for organizations designing, testing, and monitoring the customer experience, across all customer interaction media, and across the entire technical architecture.
Typically Cyara customers innovate 40 to 70% faster than their peers, and reduce the time and expense for testing their software by a third or more compared to manual testing while providing better test coverage to identify and correct issues in their customer experience environment. In addition to testing, Cyara also provides active monitoring of the customer's environment. From self-service applications through to the agent desktop, Cyara provides leading-edge solutions to some of the most recognizable brands in the world. Every day, millions of flawless customer interactions are delivered by organizations utilizing the Cyara Platform.
- Company Name:Cyara
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Headquarters: (View Map)San Francisco, CA, United States
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Computer Software
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10 - 50 employees
- 3965264 Global Rank
- 327243 India
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Referrals6.74%
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- App Url: https://itunes.apple.com/app/cyara/id1255032369
- App Support: http://cyara.com
- Genre: Utilities
- Bundle ID: com.cyarasolutions.cyara
- App Size: 32.7 M
- Version: 1.1.7
- Release Date: July 10th, 2017
- Update Date: April 13th, 2020
Description:
With the Cyara Mobile App, you get up-to-the-minute status reports on your business’ Customer Experience (CX) so you can make operational decisions and respond to production incidents while on the go.
The mobile-optimized version of Cyara’s popular Executive Dashboard can be customized by each unique user, so business and technical stakeholders can set up the display with the CX metrics that are most relevant to them, and configure push notification alerts to match their needs.
Contact your Account Executive to ensure your Cyara hosting facility is configured to provide CX monitoring and visibility in your app’s Executive Dashboard, which:
- Aggregates real-time performance data
- Delivers useful, high-level CX metrics in a visual, highly customizable summary view
- Allows you to drill down to the source of an issue
This mobile app allows Cyara subscribers to access real-time metrics.
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