Answer 1Ís goal is to help its clients increase revenue, decrease costs, and improve brand experience and interaction with their customers. We do this by providing 24/7/365 virtual receptionist services, which includes live phone answering, scheduling, email monitoring and administrative data entry, among other things. We believe we offer the best service in the industry. First, we admit when we make mistakes, but we are proud that we donÍt do it too often. Answer 1Ís complaint rate is less 0.01% of number of calls answered. Second, we never outsource our virtual receptionists, all calls are answered by Answer 1 employees. Third, we provide our clients service 24/7/365. Fourth, we have fast answer times and 90% of our calls are answered in less than 3 rings. Fifth, the technology at Answer 1 can integrate into many of our client's software applications, including Salesforce, Infusionsoft and Service Titan, among others. Six, we speak Spanish! Last, we take care of our employees so they can take care of your customers. We offer competitive wages, contribute 80% of employee healthcare premiums, offer $50k life insurance policies, free snacks, as well as a fantastic culture that has made Answer 1 a member of Arizona's Top Companies to Work For. The average Answer 1 client stays with us for over 6 years, with many of our clients having relationships with us dating back for over a decade. With long relationships we know we are creating value for our clients.