At Beyond the Arc, we help our clients sharpen their focus to make improvements that matter most to their customers. Through our strategy consulting, advanced analytics, and effective communications, our clients can differentiate their business and win in competitive markets. We provide strategic guidance and hands-on, tactical execution to help companies implement better experiences for their customers. Our end-to-end solutions range from customer journey mapping to advanced analysis of customer data, to revised communications strategies that collectively improve the experience. * Strategy - To create sustainable growth built on exceeding customer expectations. * Analytics - To leverage Voice of the Customer data mining, text analytics, and predictive modeling to build data-driven approaches for increasing ROI and brand loyalty. * Social Business - To align social strategy with key business objectives, increase influence, and strengthen emotional connection to the company brand. Certified IBM Partner - Business Analytics Beyond the Arc, Inc. was recognized by Forrester Research for work in Customer Experience Consulting (October 2012). CIO Review cited us as one of the 20 Most Promising Data Analytics Consulting Companies (Winter 2013). We're a multi-faceted team of strategists, technicians, and creative professionals with a passion for serving our clients. To learn more, please visit us at beyondthearc.com.