Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating over three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.
- Company Name:Five9
(View Trends)
-
Headquarters: (View Map)San Ramon, CA, United States
-
Computer Software
-
1,000 - 5,000 employees
- 25687 Global Rank
- 7078 United States
- 2.35 M Estimated Visits
-
Direct72.91%
-
Search11.13%
-
Referrals5.88%
-
Mail4.91%
-
Social4.69%
-
Display0.48%
-
72.83%
-
7.64%
-
4.94%
-
4.20%
-
2.26%
- United States 95.7%
- Dominican Republic 1.1%
- Canada 0.9%
- Russia 0.8%
- Malaysia 0.5%
- Call Centers
- 21 SDKs
- 2.25 Avg. Rating
- 5 Total reviews
- App Url: https://itunes.apple.com/app/five9-network-systems-llc/id655703659
- App Support: http://www.five9.com
- Genre: Business
- Bundle ID: com.five9.Supervisor
- App Size: 17.2 M
- Version: 2.0.18
- Release Date: August 29th, 2013
- Update Date: December 10th, 2017
Description:
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections. It brings the power of the cloud to more than 2,000 customers worldwide, facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers transition from premise-based solutions to the cloud. Five9 helps contact centers create exceptional customer experiences, increase productivity and boost revenue. For more information visit www.five9.com.
The Five9 Supervisor App for iPad duplicates key features of the desktop Five9 Supervisor application (monitor, listen, barge, and chat) along with starting and stopping campaigns to an easy-to-use iPad application. Supervisors can multi-task, effectively managing their agents and contact center from anywhere, and increase floor time coaching agents.
Features:
* Anywhere real-time monitoring of key contact center, campaign, and agent performance statistics and skill queues
* Monitoring, whisper coaching, and barging into live
phone calls
* Text chatting with agents and other supervisors
* Choosing from dozens of different metrics to display
Note: This application interfaces with the Five9 Virtual Contact Center. You must already be a customer of Five9 with a Five9 Supervisor license and on VCC 8.2 in order to use it.
Sort by
j0hnnyv
Diana Contreras
Customer Care Manager
Angela Ford
Not working
BeMiDaEi
Good working
DLD9268
Wish I could get into it!
-
Native1.65%
-
Standard97.53%
-
Direct0.82%
They are headquartered at San Ramon, CA, United States, and have 3 advertising & marketing contacts listed on Kochava. Five9 works with Advertising technology companies such as DoubleClick.Net, Google Adsense, Bizo, AppNexus, Facebook Exchange FBX, Tapad, AppNexus Segment Pixel, Twitter Ads, LinkedIn Ads, Digilant, BlueKai DMP, BlueKai, IponWeb BidSwitch, Facebook Custom Audiences, DoubleClick Bid Manager, Openads/OpenX, Beeswax, Google Remarketing, Rubicon Project, Google Floodlight Counter, Drawbridge, The Trade Desk, AOL-Time Warner Online Advertising, Advertising.com, DemDex, Adobe Audience Manager Sync, Microsoft Advertising, Simpli.fi, FLoC Opt-Out, FLoC, Outbrain, Taboola, Outbrain Pixel, Clickagy.
It works fine