Medallia
Medallia's mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the worldÍs best-loved brands trust MedalliaÍs Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere„from the C-suite to the frontline„to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. With more than 1,000 employees globally, Medallia is growing quickly and looking to hire people across various roles including sales, engineering, marketing, and more. Learn more at www.medallia.com.
Computer Software
1,000 - 5,000
San Francisco, CA, United States
About

Medallia's mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the worldÍs best-loved brands trust MedalliaÍs Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere„from the C-suite to the frontline„to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. With more than 1,000 employees globally, Medallia is growing quickly and looking to hire people across various roles including sales, engineering, marketing, and more. Learn more at www.medallia.com.

Site Traffic
  • 1707 Global Rank
  • 396
    United States
  • 32.6 M Estimated Visits
Traffic Sources
  • Direct
    86.70%
  • Referrals
    6.94%
  • Mail
    4.26%
  • Search
    1.71%
  • Social
    0.35%
  • Display
    0.04%
Geography Breakdown
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Alexa Traffic Data
Global Rank 2,420
4,734
United States Rank 625
763
United States Page Views 62.6%
17.3%
Top Countries
Top Search Keywords
  • Nederlands
  • Regionaal
  • Brussel
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 2.31 Avg. Rating
  • 71 Total reviews
  • App Url: https://itunes.apple.com/app/medallia/id675309749
  • App Support: http://www.medallia.com
  • Genre: Business
  • Bundle ID: com.medallia.mobile-iOS
  • App Size: 30.7 M
  • Version: 2.17.25
  • Release Date: August 16th, 2013
  • Update Date: April 18th, 2020

Description:

Medallia's next-generation iOS app is now available! Note that only individuals in companies that have specifically activated Medallia Mobile 2 access will be able to log in.

If you're a Medallia user who would like access to the app, please email us at mm2access@medallia.com and we'll work with your company to get you up and running soon!

Medallia Mobile 2 is the ultimate tool for closing the loop with customers. Using a simple, clean and purpose-driven interface, you can:

-Review responses and alert activity
-Filter responses by search term, organizational level, alert type / status, time period, and customer segment
-Reply by email (with the starter template)
-Forward responses by email to colleagues
-Call back customers and record call results
-Close/reopen alerts
-Leave a note for colleagues to read

About Medallia:

Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.

Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.

Sort by

toniquone

Nov 01, 2017

QR code is needed

Requesting qr code instead of access code. In which year we are living? 😉

Lilskel

Jun 10, 2017

Worst app ever, terrible support

Can't get through one shift of work without app kicking you off. Must get on company computer and network to get new access code. Same thing happened last year and thought they corrected it. Now says access code is invalid. Would be a useful app, but is the most useless app you could have on your device since you can never use it. Contacted support twice and they couldn't care less, will contact my company next to tell them find another developer to use.

WillR35

Jan 20, 2017

Broken fingerprint scan severely hampers usage

Jan 2017 update - fingerprint login has been added and the overall functionality has been improved. Unfortunately the app reports "Something has gone wrong..." and then resets. This happens nearly every time & forces you to log in all over again. Lame. Original: The lack of a fingerprint scanner when combined with the strong security that most companies will put in front of this data results in a very onerous login process. It is to the point where it is not worth using the app. Better to find a computer and access it through your browser. Hopefully the app is updated sometime in the near future to be on par with other applications

Aaron Garver

Jan 05, 2017

Great app. Needs a fix.

Please fix the lack of notifications issue asap.

J*J7

Dec 23, 2016

"Oops something went wrong"

When the app actually works it's great, however I constantly get the "oops something went wrong" alert and have to sign back in using my access code. And in order to do that I have to reset it from my desktop. And lately the up or down arrows to go through surveys don't work forcing me to constantly go back to the feedback page and when the arrows do work it sometimes takes up to a minute for the app to switch to the next survey. That's a long time when you're reading through multiple surveys day.

KoltenM

Dec 14, 2016

Effective, Easy to Use!

I absolutely love this app - I use it on a day to day basis to track Guest experience and it offers a great system to communicate with Guests and ensure that our follow up process is both personable and effective.
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
Core Location Framework
The Core Location framework lets you determine the current location or heading associated with a device. The framework uses the available hardware to determine the user’s position and heading. You use the classes and protocols in this framework to configure and schedule the delivery of location and heading events. You can also use it to define geographic regions and monitor when the user crosses the boundaries of those regions. In iOS, you can also define a region around a Bluetooth beacon.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
MobileCoreServices
Use uniform type identifier (UTI) information to create and manipulate data that can be exchanged between your app and other apps and services using MobileCoreServices.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
Security Framework
Secure the data your app manages. Protect information and control access to your app.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
  • Native
    1.23%
  • Standard
    85.19%
  • Direct
    13.58%
Ads Seen Recently
78
Longest Running Ad
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Medallia receives up to 1.7M pageviews per day, in countries such as India, Russia, United States, Australia, Chile, Colombia, Brazil, Mexico, Canada, Peru.

They are headquartered at San Francisco, CA, United States, and have 3 advertising & marketing contacts listed on Kochava. Medallia works with Advertising technology companies such as Google Remarketing, DoubleClick.Net, Google Adsense for Search, Google Adsense, Bizo, AppNexus, AppNexus Segment Pixel, LinkedIn Ads, DoubleClick Bid Manager, Pubmatic, Rubicon Project, Facebook Custom Audiences, Beeswax, Google Floodlight Counter, Twitter Ads, VINDICO, The Trade Desk, DemDex, Adobe Audience Manager Sync, Advertising.com, BlueKai, BlueKai DMP, Microsoft Advertising.