WeÕre for companies that take pride in helping the world move at a smooth pace. Who see waiting and disconnected service as their arch enemies.
Companies who wants to humanize the experience and keep the world in GO!
Qmatic Group integrates the customer experience across virtual and physical touch points with solutions delivering remarkable customer journeys that build brand consistency and loyalty. The companyÕs technology solutions give customers in public and private organizations across Finance, Retail, Healthcare, and Government what they want Ð a fast and seamless journey through online and face-to-face interactions.
QmaticÕs customer journey analysis software provides key data points to help organizations move quickly to stay ahead of customer expectations, staff efficiently, and put offers in front of customers at just the right time. For more than thirty years Qmatic Group has been leading and innovating customer journeys. The company operates in over 120 countries with global headquarters in Sweden, and a strong client base in North America.
The Qmatic Group has a turnover of USD 65 million and employs some 300 people. The companyÕs main owners are Altor Fund II GP Limited and ICG. Qmatic has 11 subsidiaries around the globe and over 100 partners that sell our solutions worldwide. It is estimated that more than a quarter of the worldÕs population pass through a Qmatic system every year.
- Company Name:Qmatic
(View Trends)
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Headquarters: (View Map)Alcobendas, Spain
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Information Technology and Services
- 513556 Global Rank
- 138604 Indonesia
- 131 K Estimated Visits
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Direct68.56%
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Search30.30%
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Social1.11%
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Mail0.03%
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Display0.00%
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Referrals0.00%
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64.80%
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3.33%
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2.85%
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1.76%
- Netherlands 72.8%
- Slovakia 21.6%
- Wesleyan University
- 10 SDKs
- App Url: https://itunes.apple.com/app/-qmatic/id1156372964
- App Support: http://www.qmatic.com
- Genre: Business
- Bundle ID: qmatic.connect.concierge
- App Size: 11.5 M
- Version: 1.1.8
- Release Date: September 24th, 2016
- Update Date: December 17th, 2020
Description:
Concierge Agent is an efficient app for in-branch staff associates that welcome customers to a location. The solution gives hosts not only the ability to greet customers, but to do so specific to whether the customer wants to book an appointment, has an appointment for which they are checking in, or if they are a walk-in who needs direction or want to stand in line for a service. Your mobile workforce becomes more productive by having information at their fingertips that make it easier to provide great customer service.
Concierge Agent has a responsive design for tablets, working both in portrait and landscape mode.
Concierge Agent is a mobile application used with Qmatic’s customer journey solution – Orchestra. The application is fully integrated with the Orchestra notification solution, in order to seamlessly notify customers with visit and appointment confirmations.
Visit qmatic.com for more information about our solutions and to find your local distributor. Concierge Agent requires Orchestra 6.1, or later.
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Native28.57%
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Standard71.43%
They are headquartered at Alcobendas, Spain, and have 1 advertising & marketing contacts listed on Kochava. Qmatic works with Advertising technology companies such as Google Remarketing, DoubleClick.Net, Google Adsense, Brilig, Atlas, Turn, Aggregate Knowledge, Chango, Dstillery, AppNexus, Resonate Insights, AppNexus Segment Pixel, The Trade Desk, BlueKai, Facebook Exchange FBX, Ezakus, DoubleClick Bid Manager, Pubmatic, Rubicon Project, LinkedIn Ads, Bizo, MicroAd, adingo, Openads/OpenX, VendeMore, Microsoft Advertising, Facebook Custom Audiences, Twitter Ads, AudienceScience.