Our Society, Your Society Yorkshire Building Society, based in the UK, has over 3.1 million members, over 4,500 employees and assets of over £38 billion. As a mutual organisation, weÕre proud of the fact that we're owned by our members, and not external shareholders. It brings a whole range of benefits for our members. Mutuality makes all the difference WeÕre committed to remaining a mutual organisation, as it allows us to provide real value for our members over the long-term. Put simply, being a member of a mutual organisation means that our customers are our owners. As we answer to them, it gives us a greater understanding of what their needs are and more importantly, how to meet them. WeÕre as equally committed to the concept of Treating Customers Fairly (TCF). In other words, making sure they get a fair deal. This ranges from providing them with clear information before, during and after the point of sale, to ensuring that our products and services deliver what they promise. When our customers are happy, so are we. Where the money goes Banks, like a PLC, have external shareholders rather than members. One of the principle responsibilities of a PLC Board is to ensure those shareholders receive a dividend each year, so ploughing profits back to benefit customers isnÕt necessarily a priority. Visit Us: www.ybs.co.uk Or Follow us on Twitter: @YBS_Jobs @Yorkshire_BS @YBSSharePlans References to 'YBS Group'_ or 'Yorkshire Group'_ refer to Yorkshire Building Society, the trading names under which it operates (Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies.