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Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
Computer Software
1,000 - 5,000
San Francisco, CA, United States
About

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

Site Traffic
  • 320 Global Rank
  • 247
    United States
  • 91.1 M Estimated Visits
Traffic Sources
  • Direct
    48.60%
  • Search
    25.27%
  • Referrals
    20.30%
  • Mail
    3.24%
  • Social
    2.46%
  • Display
    0.13%
Geography Breakdown
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Alexa Traffic Data
Global Rank 148
177
Links In Count 41,475
34,745
United States Rank 87
60
United States Page Views 45.6%
4.8%
Top Countries
Top Sites Linking In
Top Search Keywords
  • Progressive and Left
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 10 SDKs
  • 4.36 Avg. Rating
  • 1.39 K Total reviews
  • App Url: https://itunes.apple.com/app/zendesk/id549057844
  • App Support: http://chat.zendesk.com
  • Genre: Business
  • Bundle ID: com.zopim.iphone
  • App Size: 46.2 M
  • Version: 1.15.0
  • Release Date: August 7th, 2012
  • Update Date: April 19th, 2020

Description:

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.

Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.

Benefits of using the app:
- Manage, monitor, and reply to visitor conversations from anywhere
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
- See who's online on your website in real-time and engage with new leads on your website
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Encourage better agent collaboration on the go with agent-to-agent chats
- Improve agent response time and reduce typing time with the shortcuts feature
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View

Daily Downloads Dec 01 - 31, 2025

Sort by

Bledel

May 06, 2021

Funciona fenomenal!

Funciona de maravilla. Tuve un pequeño problema técnico y en poquísimo tiempo me contactaron para ayudarme a solucionarlo

nik2345n

Apr 29, 2021

Unreliable

Very often it stops receiving notifications and you need to open the app manually

boschjudy22

Apr 25, 2021

Juste un truc ..

Juste un mode sombre !🤞

POLARISpro489

Apr 24, 2021

Unmaintained

Zendesk couldn’t care less about improvements to their chat mobile app since they bought zopim

nekojiang96

Mar 09, 2021

Can’t respond to chat request

I have tried so many times, every time when there is a chat request comes in, no matter how fast I click in order to respond to it, it always shows “xxx left the chat”. Desktop doesn’t have this issue, but it happens to this mobile app, so what is the point of having this mobile app if you can only use your desktop to do you job?

David y Zhang

Mar 01, 2021

老是闪退

用着用着就卡死，哪里有bug
Show More
Core Graphics
The Core Graphics framework is based on the Quartz advanced drawing engine. It provides low-level, lightweight 2D rendering with unmatched output fidelity. You use this framework to handle path-based drawing, transformations, color management, offscreen rendering, patterns, gradients and shadings, image data management, image creation, and image masking, as well as PDF document creation, display, and parsing.
Launch Services
macOS Launch Services is an API that enables a running app to open other apps or their document files, similar to the Finder or the Dock.Launch Services eliminates apps having to query the Finder to open an app, document, or URL for them. The macOS Finder itself uses Launch Services to perform such tasks. Because the Finder performs no additional processing beyond calling Launch Services, any client using Launch Services for these purposes behaves identically to the Finder.
Security Framework
Secure the data your app manages. Protect information and control access to your app.
System Configuration F...
This collection of documents describes the programming interfaces of the System Configuration framework. The System Configuration framework provides functions that determine the reachability of target hosts in both a synchronous and an asynchronous manner. It also provides error detection facilities.
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
Core Foundation Framework
Core Foundation is a framework that provides fundamental software services useful to application services, application environments, and to applications themselves. Core Foundation also provides abstractions for common data types, facilitates internationalization with Unicode string storage, and offers a suite of utilities such as plug-in support, XML property lists, URL resource access, and preferences.
Foundation Framework
The Foundation framework provides a base layer of functionality for apps and frameworks, including data storage and persistence, text processing, date and time calculations, sorting and filtering, and networking. The classes, protocols, and data types defined by Foundation are used throughout the macOS, iOS, watchOS, and tvOS SDKs.
MobileCoreServices
Use uniform type identifier (UTI) information to create and manipulate data that can be exchanged between your app and other apps and services using MobileCoreServices.
Quartz Core Framework
Allow users to browse, edit, and save images, using slideshows and Core Image filters.The Quartz Composer API supports processing and rendering graphical data and allows developers to create custom patches for the Quartz Composer developer tool. ImageKit provides user interface support for browsing, editing, and saving images, showing slideshows, and browsing and previewing Core Image filters. PDFKit is a technology that allows applications to display and manipulate PDF documents.
UIKit
The UIKit framework (UIKit.framework) provides the crucial infrastructure needed to construct and manage iOS apps. This framework provides the window and view architecture needed to manage an app’s user interface, the event handling infrastructure needed to respond to user input, and the app model needed to drive the main run loop and interact with the system.
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
Ad Intelligence
  • Native
    61.29%
  • Standard
    35.45%
  • Direct
    3.26%
Ads Seen Recently
1,187
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Zendesk
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Dates Active
Dec 15, 2017 to Nov 27, 2019
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Zendesk
Zendesk
Zendesk receives up to 285M pageviews per day, in countries such as Angola, India, Singapore, Turkey, Russia, Israel, Taiwan, Philippines, Spain, Pakistan, United States, Hong Kong, Iran, Australia, Norway, Sweden, Argentina, United Kingdom, France, South Korea, Brazil, Italy, South Africa, Mexico, Denmark, Netherlands, Canada, Japan, China, Germany.

They are headquartered at San Francisco, CA, United States, and have 55 advertising & marketing contacts listed on Kochava.
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Last Updated 12/10/25
Zendesk receives up to 285M pageviews per day, in countries such as Angola, India, Singapore, Turkey, Russia, Israel, Taiwan, Philippines, Spain, Pakistan, United States, Hong Kong, Iran, Australia, Norway, Sweden, Argentina, United Kingdom, France, South Korea, Brazil, Italy, South Africa, Mexico, Denmark, Netherlands, Canada, Japan, China, Germany.

They are headquartered at San Francisco, CA, United States, and have 55 advertising & marketing contacts listed on Kochava.