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Catech Systems Ltd.
At Contact Solutions, we believe customer care should be effortless for the customer and sustainable for the enterprise. Our cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. We use business intelligence to continually improve and optimize customer care so enterprises can achieve superior results at sustainable cost, while adapting quickly to rapidly changing customer demands.
Information Technology and Services
50 - 200
Reston, VA, United States
About

At Contact Solutions, we believe customer care should be effortless for the customer and sustainable for the enterprise. Our cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. We use business intelligence to continually improve and optimize customer care so enterprises can achieve superior results at sustainable cost, while adapting quickly to rapidly changing customer demands.

Site Traffic
  • 5790350 Global Rank
  • 1571003
Traffic Sources
  • Search
    51.86%
  • Mail
    33.22%
  • Direct
    11.67%
  • Social
    3.25%
  • Display
    0.00%
  • Referrals
    0.00%
Powered by
Alexa Traffic Data
Global Rank 873,175
3,165
Links In Count 28
4
United States Rank 18,581
4,752
United States Page Views 48.8%
12.5%
Top Countries
Top Sites Linking In
Top Search Keywords
  • Deutsch
  • Oberösterreich
Mobile App Data
MixRank is the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn more.
  • 55 SDKs
  • 4.12 Avg. Rating
  • 6 Total reviews
  • App Url: https://itunes.apple.com/app/contact-solutions-a-verint-company/id915396780
  • App Support: https://www.ebt.acs-inc.com/ebtcard/laebt/index.jsp
  • Genre: Finance
  • Bundle ID: com.contactsolutions.mytime.laebt
  • App Size: 12.8 M
  • Version: 2.0
  • Release Date: September 13th, 2014
  • Update Date: September 23rd, 2016

Description:

If you receive benefits from Louisiana Electronic Benefit Transfer (EBT), the Louisiana Purchase EBT Card mobile app is a safe, convenient, and easy way for you to access your benefit information and reach Customer Service through your mobile device at no charge.

Simply login with your secure account information, and manage your benefits at the touch of a button, at your convenience, as well as reach Customer Service without having to leave the app to place a phone call.

Managing your benefits and contacting Customer Service is easy, and available 24 hours every day directly from the app – giving you quicker service on your own time.

•Check your SNAP (food stamp) balance
•Check your Cash balance
•See your pending deposits
•Manage your PIN
•See your last 10 transactions
•Disable a lost or stolen card
•Chat with a Customer Service Agent directly in the app with text, voice recording, and picture uploads

With the app, there’s never any hold time. Most issues can be completed by you, with a few self-service clicks in the app. If you need to chat with an agent, just enter your request and hit send, and go about your day. When an agent is available or has addressed your issue, you will receive a notification on your device (like a text alert) and can start back up exactly from where you left off when you are ready. No hold times, because your time is very important!

Account login information and your email are required to set up your account profile and log in to use the app.

Customer service agents are available for chat 24 hours every day, and will respond to your request as soon as possible.

There is no charge for using the mobile app, but data rates may apply.

For app technical support download issues or questions, contact Mytime_Xerox_IOS@contactsolutions.com.

The following iOS devices are compatible with the LA EBT Card app: iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4.

© 2016 Contact Solutions, LLC. My:Time is a registered trademark of Contact Solutions. XEROX® is a trademark of Xerox Corporation in the United States and/or other countries.

Sort by

LiveSquid

Dec 15, 2016

Privacy Concern

Before you download this app, read the privacy policy and make sure you still want to be a part of it. I'm really glad that I did, because I will absolutely not providing this company with any of my information.

llm31172

Sep 30, 2016

Great to check balance on EBT card

This app is good to check available balance but it's no better than calling in or saving receipts. Log in should be more secure, updating status or scheduling in person reviews should be available. Hopefully they'll allow EBT payments via smartphone apps.

JEANNIEarleen

Mar 20, 2016

love this app!!!!

I hate having to call the number on the back of the card and enter in my card number each time just to check my balance. with this app it helps to do that very much easier and a lot faster!!! also makes it easier to dispute any transactions that you didn't authorize as well as report your card stolen. you can talk to an agent of you need to without having to call and go through an automotive answering machine. this app makes everything so much more easy and time efficient!

Toonchi Girl

Sep 16, 2014

Good App

Really cool app!!!! Great info easy to use

Sidewalk Surfin'

Sep 15, 2014

Works Great!

Easy to use.

Koreo2689

Sep 15, 2014

Excited!

So much easier then calling!
Show More
Accounts Framework
The Accounts framework provides access to user accounts stored in the Accounts database. An account stores the login credentials of a particular service, such as Twitter, that can be used as authentication for the service. By implementing the Accounts framework into your app, you do not need to be responsible for storing account logins yourself. Instead, the user can grant access for your app to use their account login credentials, bypassing the need to type their username and password. If no account for a particular service exists in the user’s Accounts database, you can let them create and save an account from within your app.
Address Book
The Address Book framework provides access to a centralized contacts database, called the Address Book database, that stores a user’s contacts. Applications such as Mail and Messages use this database to present information about known and unknown persons.
AddressBookUI
The Address Book UI framework provides controllers that facilitate displaying, editing, selecting, and creating records in the Address Book database.
Assets Library Framework
In iOS and OS X, the Photos framework (formerly known as Assets Library framework) provides classes that support building photo editing extensions for the Photos app. In iOS, the Photos framework also provides direct access to the photo and video assets managed by the Photos app, including the iCloud Photo Library. Use this framework to retrieve assets for display and playback, edit their image or video content, or work with collections of assets such as albums, moments, and iCloud Shared Albums.
AudioToolbox
The Audio Toolbox framework provides interfaces for recording, playback, and stream parsing. In iOS, the framework provides additional interfaces for managing audio sessions.
AVFoundation
The AV Foundation framework provides an Objective-C interface for managing and playing audio-visual media in iOS and OS X applications.
CFNetwork
CocoaLumberjack
A fast & simple, yet powerful & flexible logging framework for Mac and iOS.
CometChatPulseSDK
Contacts Framework
The Contacts framework provides Swift and Objective-C API to access the user’s contact information. Because most apps read contact information without making any changes, this framework is optimized for thread-safe, read-only usage.
CoreBluetooth Framework
The Core Bluetooth framework provides the classes needed for your iOS and Mac apps to communicate with devices that are equipped with Bluetooth low energy wireless technology.
Core Data
Data sourced from MixRank, the most comprehensive database of mobile apps, developers, SDKs, technologies, services, and integrations. Learn More.
They are headquartered at Reston, VA, United States, and have advertising & marketing contacts listed on Kochava. Catech Systems Ltd. works with Advertising technology companies such as Chango, The Trade Desk, DoubleClick.Net, AppNexus, Neustar AdAdvisor, Resonate Insights, Dstillery, AOL-Time Warner Online Advertising, BlueKai, Atlas, DemDex, Google Adsense for Search, AdRoll, Twitter Ads, Facebook Exchange FBX, Openads/OpenX, Yahoo Small Business, Rubicon Project, Facebook Custom Audiences, Index Exchange, IponWeb BidSwitch, Pubmatic, Bizo, LinkedIn Ads.
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Last Updated 3/20/26
They are headquartered at Reston, VA, United States, and have advertising & marketing contacts listed on Kochava. Catech Systems Ltd. works with Advertising technology companies such as Chango, The Trade Desk, DoubleClick.Net, AppNexus, Neustar AdAdvisor, Resonate Insights, Dstillery, AOL-Time Warner Online Advertising, BlueKai, Atlas, DemDex, Google Adsense for Search, AdRoll, Twitter Ads, Facebook Exchange FBX, Openads/OpenX, Yahoo Small Business, Rubicon Project, Facebook Custom Audiences, Index Exchange, IponWeb BidSwitch, Pubmatic, Bizo, LinkedIn Ads.