OpinionLab, a Verint Company, empowers you to leverage the Voice of your Customer to make smarter and faster business decisions.
How? By enabling you to give your customers a voice from within their customer experience, completely on their terms, capturing rich context regarding their feedback, and then applying advanced analytics to take real-time and targeted action.
The result: improvements to the consistency and quality of your CX that deliver measurable business impact.
Why do hundreds of the worldÍs best known companies trust OpinionLab to listen to their customers and take action on what they say?
Because for over a decade, weÍve provided a unique approach to gather customer-initiated feedback together with the rich context and advanced analytics to create customer centric cultures and empower smarter and faster business decisions.
- Company Name:Opinionlab
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Headquarters: (View Map)Chicago, IL, United States
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Information Technology and Services
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50 - 200 employees
- 43059 Global Rank
- 10138 United States
- 3.03 M Estimated Visits
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Referrals90.34%
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Direct5.17%
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Mail3.28%
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Search0.69%
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Social0.30%
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Display0.22%
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82.90%
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11.87%
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3.32%
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0.19%
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0.13%
- United States 66.2%
- Japan 7.8%
- Canada 3.9%
- United Kingdom 3.4%
- India 3.2%
- Deutsch
- Online-Shops
- 4 SDKs
- 3 Total reviews
- App Url: https://itunes.apple.com/app/opinionlab-a-verint-company/id341889514
- App Support: http://www.opinionlab.com/contact/
- Genre: Lifestyle
- Bundle ID: com.dialogcentral.Feedback
- App Size: 3.36 M
- Version: 1.6.3
- Release Date: December 23rd, 2009
- Update Date: June 28th, 2012
Description:
When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress, don’t you wish you could talk to the boss? Or better yet, the boss’s boss?
Now you can, whether the boss is in the back room or a board room 5 states away.
OpinionLab Feedback is a landmark innovation in the customer-feedback industry: the 1st portable, universal comment card.
Use this mobile app to talk to any business at anytime, and we’ll deliver your feedback directly to the business owner or manager.
+ How It Works +
These days, customer voices create real change. So companies want to hear from you and react to what you say.
At OpinionLab, we know how to listen well. So businesses hire us to collect your feedback through a simple mobile interface:
1. You select a business from a geolocator list
2. You type your comments and ratings into a brief comment card
3. We deliver your feedback directly to the company
Then what? Sometimes, you’ll hear back. Businesses might even offer you coupons or discounts to thank you for your time.
But whether or not you receive a response, rest assured, you’ve communicated with the company. Even if you comment on a business that isn’t our client, we send them your feedback anyway—because, like you, we believe that the people upstairs should listen.
Patent Pending
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geo handyman
Old-School Skier
Great idea.
tjdchi
Great start....
They are headquartered at Chicago, IL, United States, and have 3 advertising & marketing contacts listed on Kochava. Opinionlab works with Advertising technology companies such as Turn, Google Remarketing, Chango, The Trade Desk, Neustar AdAdvisor, Dstillery, AOL-Time Warner Online Advertising, BlueKai, DemDex, AppNexus, DoubleClick.Net, Atlas, Resonate Insights, ReTargeter, Google Adsense, Media Innovation Group, Facebook Exchange FBX, AppNexus Segment Pixel, MLN Advertising, ExactTarget, Ezakus, BlueKai DMP, LinkedIn Ads, Bizo.
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